Software Support Engineer jobs in Indiana

About Us:

Rootstock Software is a leading provider of cloud manufacturing and supply chain solutions built on the Salesforce platform. We empower manufacturers and distributors to optimize operations, increase visibility, and accelerate growth. As part of our expanding engineering team in India, we seek a skilled Software Engineer to contribute to our innovative solutions.

Role Overview:

As a Software Engineer at Rootstock Software, you will be a pivotal member of our engineering team, leveraging your deep understanding of development principles on the Salesforce platform to build complex applications. Your role involves collaborating with cross-functional teams to address various business challenges, directly contributing to our global mission of empowering manufacturers and distributors.

We are currently seeking a dynamic and experienced Sr. Software Engineer to join our team in Bangalore, India. This is a hybrid position working from home and in our Bangalore office.

Key Responsibilities:

• Develop and Maintain Salesforce Components: Create and manage Apex classes, triggers, Lightning Web Components (LWC), flows, and integrations.
• Adhere to Salesforce Platform Constraints: Operate within the constraints of the Salesforce platform, including query, CPU, and DML limitations.
• Global Collaboration: Collaborate effectively with globally distributed teams across multiple time zones, coordinating meeting times across regions.
• Deployment and Testing: Deploy and test solutions within the Salesforce ecosystem, with a strong preference for experience in CI/CD practices.
• System Monitoring and Issue Resolution: Monitor and troubleshoot system issues, identify root causes, and implement effective solutions.
• Leverage Salesforce Features and Services: Determine how to utilize the latest Salesforce features and services best to enhance our solutions.
• Collaborate with Stakeholders: Work closely with stakeholders and product owners to identify and resolve complex business challenges.
• Effective Communication: Demonstrate excellent communication skills in interactions with team members and stakeholders.
• Customer Empathy: Exhibit a strong sense of urgency when addressing and resolving customer escalations.
• Continuous Learning: Stay updated with Salesforce releases, features, and best practices to recommend improvements and maintain our competitive edge.
• Documentation: Thoroughly document technical designs, code, and configuration changes.

Requirements:

• Excellent full stack programming skills in Java and Javascript with minimum 6 years of development experience.
• Ability to work independently and collaboratively within a team, demonstrating strong problem-solving skills.
• Ability to write clean code aligning with the architectural design patterns.
• Salesforce knowledge is preferred but not mandatory.
• Familiarity with Agile/Scrum development methodologies is preferred.
• Possesses extensive experience in troubleshooting and debugging complex problems (preferably within the Salesforce platform).
• Ability to help and guide junior team members

Join us at Rootstock Software and contribute to our mission of transforming manufacturing and distribution operations globally. If you are passionate about Salesforce development and have a drive for excellence, we invite you to apply for this role and join our dynamic team.

To apply, please submit your resume detailing your relevant experience and why you are the ideal candidate for this role.

Rootstock Software is an equal-opportunity employer. We encourage candidates of all backgrounds to apply.