Software Support Engineer jobs in Minnesota
Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Software Support Engineer jobs
Intern IT Support Engineer
- Perforce Software
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Minneapolis, MN
INTERN
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Role: Intern IT Support EngineerLocation: Minneapolis, MNPerforce Software powers innovation at an unrivaled scale. Our solutions drive quality, security, compliance, collaboration, and speed across the technology lifecycle. We bring deep domain and vertical expertise to every customer, so nothing stands in the way of success.
Our global footprint spans more than 80 countries and includes over 75% of the Fortune 100. Perforce delivers solutions for even the toughest DevOps challenges and is trusted by the world’s top brands and notable market leaders, such as Adobe, Apple, Bank of America, Electronic Arts, Intuit, Marriott, NASA, Nvidia, Pixar, Qualcomm, Salesforce.com, Samsung, and SAP.Position Summary:Jim Collins, Director of IT Operations for the IT Operations team at Perforce is searching for an IT Support Engineer Intern to join the team. We are looking for an individual who is a student employee that will assist the Service Desk Team to provide effective delivery of high-quality desktop support services to the Perforce internal user community.Essential Functions- Investigate, troubleshoot and resolve daily issues related to workstations, peripherals, phones, mobile devices, operating systems, and applications
- Provide installation, configuration and support of desktop computers, peripheral equipment and software
- Supports the onboarding and offboarding process in relation to IT support.
- Assists with updates, repairs, upgrades, backups and other maintenance tasks.
- Collaborate with the Perforce Infrastructure & Web Applications teams to resolve complex issues and ensure efficient operation of the desktop computing environment
- set up new hire workstations in a timely manner
- Perform routine updates of desktop hardware and software
- configure and repair desktop equipment as needed
- Research IT purchase requests and inform department leadership and receive / distribute equipment
- Conduct annual hardware/software inventory
- Perform annual license updates and routine database updates of antivirus software
- Provide IT support at Perforce events and company meetings as needed
- Deliver daily updates on status of current tickets, open issues and projects
- Other related duties, as assigned
Required Education, Experience and Skills- Currently enrolled in an IT related education program or a minimum of 0-1 year of experience in a heterogeneous environment (Windows, Mac, Linux)
- Superior customer service skills with an ability to work comfortably with customers with a wide range of personalities and technical expertise
- Capable in diagnosing and resolving complex problems with computer hardware and software
- Highly motivated self-starter – able to work quickly and independently with minimal supervision
- Ability to communicate clearly and concisely, both orally and in writing
- Strong sense of achievement and willingness to contribute to a dynamic team environment
Working Conditions and/or Physical Demands- Must be able to lift 50-100 pounds
If you are passionate about the technology that impacts our day-to-day lives and want to work with people as talented and dedicated as yourself, apply today!www.perforce.comPerforce is an equal opportunity employer. We value diversity and celebrate its strengths.
- 25 Days Ago
Associate IT Support Engineer
- Perforce Software
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Minneapolis, MN
FULL_TIME
- Role: Associate IT Support Engineer Location: On-Site in Minneapolis, MN Perforce Software powers innovation at an unrivaled scale. Our solutions drive quality, security, compliance, collaboration, an...
- 14 Days Ago
SOFTWARE ENGINEER
- Thoughtwave Software and Solutions
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Minnesota, MN
FULL_TIME
- Job DetailsRole:Software EngineerLocation: REMOTEDuration: 6 months Project Description: Modernization of existing application integrations Creating new application API integrationsJob Description:Min...
- Just Posted
Sr. Software Development Engineer (Swarm)
- DataCore Software
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Bengaluru, MN
FULL_TIME
- DataCore is looking for a Platform Engineer to help build and maintain embedded Swarm storageappliances. This role requires deep understanding of the Linux platform, ability to integrate toolsand APIs...
- 2 Months Ago
Solution Engineer, Gliffy
- Perforce Software
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Minneapolis, MN
FULL_TIME
- Role: Solution Engineer, Gliffy Location: Minneapolis, MN, USA Perforce Software powers innovation at an unrivaled scale. Our solutions drive quality, security, compliance, collaboration, and speed ac...
- 16 Days Ago
Engineer - R&D Engineer III
- TALENT Software Services
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Maple, MN
CONTRACTOR
- Job Description: OnsiteJob PurposeDevelops new technology, products, materials, processes, or equipment with minimal supervision. Independently, or as a member of a team, develops, directs, and execut...
- 1 Day Ago
Software Support Engineer jobs at Popular Companies
Software Support Engineer
- Robert Half
-
Milwaukee, WI
- We are seeking an Application Support Engineer to join a tenured and growing team, focusing on internal customer-facing ...
- 6/2/2024 12:00:00 AM
Software Support Engineer
- Tranzeal Incorporated
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San Jose, CA
- Software Support Engineer (W2 only role) Experience writing and debugging JavaScript Code Working knowledge of object-or...
- 6/2/2024 12:00:00 AM
Enterprise Billing Software Support Engineer
- Idaho State Job Bank
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Boise, ID
- Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
- 6/2/2024 12:00:00 AM
Software Support Engineer - Workday experience required
- Insurance Office of America
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Lake Mary, FL
- Description Position at Insurance Office of America Title: Software Support Engineer Welcome to Insurance Office of Amer...
- 6/2/2024 12:00:00 AM
Senior Software Support Engineer/Biomedical Engineer
- BioFire Diagnostics, LLC.
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Hazelwood, MO
- Senior Software Support Engineer Description: The Senior Software Support Engineer will support and develop software for...
- 6/1/2024 12:00:00 AM
Software Support Engineer (Partially Remote)
- Latitude Inc
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Austin, TX
- This position allows for 2 days per week remote / work from home. Salary: $100,000 - 143,000/year We are seeking a skill...
- 5/30/2024 12:00:00 AM
Software Support Engineer
- TicketManager
-
Calabasas, CA
- Live events are fun. Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends...
- 5/29/2024 12:00:00 AM
IT Software Support Engineer
- Idaho State Job Bank
-
Boise, ID
- IT Software Support Engineer at Micron Technology, Inc. in Boise, Idaho, United States Job Description Our vision is to ...
- 5/29/2024 12:00:00 AM
About Minnesota
Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. state on May 11, 1858, created from the eastern half of the Minnesota Territory. The state has a large number of lakes, and is known by the slogan the "Land of 10,000 Lakes". Its official motto is L'Étoile du Nord (French: Star of the North).
Minnesota is the 12th largest in area and the 22nd most populous of the U.S. states; nearly 60% of its residents live in the Minneapolis–Saint Paul metropolitan area (known as the "Twin Cities"). This area i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$70,817 to $94,805
Most Popular Cities in Minnesota for Software Support Engineer Jobs
What does a Software Support Engineer do?
Software Support Engineer in Cincinnati, OH
This role is responsible for production support development of consumer facing digital banking applications in a fast paced agile environment.
January 21, 2020
Software Support Engineer in Racine, WI
Software developers are in charge of the entire development process for a software program.
December 07, 2019
Software Support Engineer in Huntington, WV
Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager.
December 11, 2019