Software Support Manager jobs in Maine

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Acquisition Management Support II
  • Client Server Software Solutions
  • Waterville, ME FULL_TIME
  • Job Description: Provide on-site support of NIWC Pacific’s Security Programs which includes support for the Scientific and Technical Intelligence Liaison Officer (STILO), Special Security Office (SSO), Operations Security (OPSEC), Research and Technology Protection (RTP) and Supply Chain Risk Management (SCRM) to NIWC Pacific, NAVWAR Headquarters (HQ), and supported Program Executive Offices (PEOs). The STILO office supports Science and Technology, Research and Development Projects and Acquisition Programs of Record (PORs) in the areas of Command, Control, Computers, Communications, Cyber, Intelligence, Surveillance and Reconnaissance (C5ISR) from NAVWAR and NIWC Pacific by obtaining, disseminating, and interpreting this intelligence information for acquisition program managers, scientists and engineering personnel. STILO support encompasses research via the JWICS, SIPRNET, Router Network (NIPR), and coordination with the appropriate Intelligence Community (IC) Analysts on obtaining this intelligence information. STILO support encompasses exposure to technological and programmatic information and the use and protection of intelligence related threat data consistent with existing DoD and Navy policies and procedures.

    Tasks:

    Acquisition Intelligence Support. Support acquisition program office personnel in obtaining a Validated On-line Lifecycle Threat (VOLT) Page, developing Critical Intelligence Parameters (CIPs) and Lifecycle Mission Data Plans (LMDPs) for their specific PORs by coordinating with the IC for these requirements. The contractor shall support threat related Request for Information (RFIs) from NAVWAR and NIWC PAC personnel in support of their programs and projects. Provide daily program, analytical, and acquisition management support to senior level executives. Provides detail-oriented management of records, business research analysis, and valuation strategies.

    Threat Briefings and Meetings. Support STILO hosted threat briefs and meetings that are in support of NAVWAR and NIWC PAC leadership, program offices and projects by coordinating with the appropriate IC organizations along with supporting other administrative and logistical requirements for these briefings and meetings. The contractor shall also develop and provide tailored threat briefings to command personnel based on research from validated intelligence sources and only as needed.

    Other STILO Duties. Support other NAVWAR and NIWC PAC program and project requirements in terms of Intelligence Oversight, threat Modeling and Simulation (M&S), Foreign Material Acquisition (FMA) / Foreign Material Exploitation (FME) along with Foreign Military Intelligence Collection Activities (FORMICA). The contractor shall also update STILO NIPR, SIPR, and JWICS web pages along with STILO metrics and trackers.

    Qualifications:

    Education: Bachelor’s to Ph.D. level degree. Minimum: Bachelor’s degree or completion of formal Military/DOD intelligence training

    Minimum Experience Required: 3 years.

    Preferred Experience Required: None specified.

    Security Clearance: TOP SECRET clearance with SCI access.

    We are an Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

    About The Organization

    Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.

    At Constellation West, we strive to provide fully integrated solutions that cover all aspects of system and network engineering, administration, and management. We believe in attracting the right people who are ready to take on exciting challenges and be part of a dynamic team. Are you one of them? Do you have the expertise and knowledge to solve complex problems? If yes, then join us and be a part of an exhilarating work environment that rewards your hard work and dedication. Don't miss out on this amazing opportunity to make a difference!

    Benefits include but are not limited to:

    • Tuition reimbursement
    • Competitive 401(k) plan
    • Competitive Health Benefits
    • 11 Paid Holidays!!
    • 15 PTO Days!
    • Veteran Hiring Preference

    Constellation West is proud to be an EEO/AA employer M/F/D/V

  • 14 Days Ago

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Program Manager (Temporary)
  • Intland Software
  • Portland, ME TEMPORARY
  • Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower peopl...
  • 18 Days Ago

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Medicaid Project Manager
  • Software People Inc.
  • Madison, ME FULL_TIME
  • Client: State of Maine, Office of Information TechnologyPhone/Skype Hire. Location: REMOTEDuration: 12 monthsThe Project Management Office is looking for individuals to join the PMO as a resource to b...
  • 7 Days Ago

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Account Manager (Brazil)
  • Hyland Software, Inc.
  • SP, ME FULL_TIME
  • Overview The Account Manager is responsible for generating revenue and attaining their quota by selling the company's software and services to new customers in a designated territory or industry. What...
  • 14 Days Ago

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RN Case Manager
  • Healthcare Support Staffing, Inc
  • Biddeford, ME OTHER
  • RN Case Manager HealthCare Support is actively seeking a RN Case Manager for a 13-week contract located in Biddeford, Maine. Benefits of this RN Case Manager with HealthCare Support: Immediate enrollm...
  • 3 Days Ago

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Software Support Analyst
  • University of Maine
  • Augusta, ME FULL_TIME
  • Position Title: Software Support Analyst Campus: Flexible Location Department: IT Campus Academic and Business Solutions - SITACADBUS Bargaining Unit: UMPSA Salary Band/Wage Band: 05 Work Schedule: Mo...
  • 1 Month Ago

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Process Controls Technician
  • Prairie Farms
  • Granite City, IL
  • Job Details Process Controls TechnicianFull Time7am – 4pm on call off hoursOvertime BenefitsThrift PlanYearly bonus int...
  • 6/12/2024 12:00:00 AM

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Security Service Technician
  • Allied Universal®
  • Prineville, OR
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Project Manager
  • Allied Universal®
  • Seattle, WA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Project Manager
  • Allied Universal®
  • Kirkland, WA
  • Overview When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security sy...
  • 6/12/2024 12:00:00 AM

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Product Support Specialist I - City of Industry, CA
  • Mitutoyo
  • Hacienda Heights, CA
  • Position Summary Perform functions to provide technical support for company products and software to end users, distribu...
  • 6/8/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Fort Wayne, IN
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Waco, TX
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Canfield, OH
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$113,498 to $160,843

Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
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Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019