Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Profile:
This is an opportunity to be a key contributor in a rapidly growing global software consolidator. You will play a key role in the company’s sourcing efforts by identifying new qualified vertical market software companies, improving our coverage in our vertical markets, connecting with software owners who are considering the sale of their business, and driving engagement with those companies over time. Reporting to the VP, Corporate Development or their designate, you will leverage your existing prospecting and sales skills in a new and challenging environment. Your origination efforts will directly result in Banyan acquiring businesses each year. If you love the sales process, are genuinely curious about business and M&A, and enjoy learning about new industries, join us!
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