Software Support Manager jobs in Vermont

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Competitive Intelligence Manager (REMOTE)
  • Veeam Software
  • Montpelier, VT FULL_TIME
  • Veeam’s Competitive Intelligence department is seeking a Competitive Intelligence Manager to expand our coverage of the competition. So, to gain market share in new markets. You will be responsible for all tasks related to the competitors that you will cover, including the gathering, analysis, and delivery of factual, unbiased, and actionable competitive insight and collaterals. As well as providing competitive support to a broad set of technical and non-technical stakeholders worldwide, including Sales, Marketing, Product Management, Leadership, partners, and customers. You will be in charge of our: Competitive Intelligence for Kubernetes data protection Competitive Intelligence for recovery orchestration Win/loss analysis program Quick research on non-covered competitors Competitive Intelligence for the next market that Veeam enters

    Responsibilities

    As a Competitive Intelligence Manager, you will:

    • Analyze competitive needs, surveying the market and Competitive Intelligence users to define competitors to cover, resources to provide, and competitive strategies to implement

    • Conduct primary and secondary research on competitors’ technology, positioning, sales tactics, pricing, strengths, and weaknesses, as well as performing technical comparisons

    • Analyze and synthesize information to turn it into actionable intelligence, clearly articulating the major facts and how to act on them, as well as defining the strategy to defeat the competition

    • Develop and maintain actionable competitive messaging, collaterals, and Sales strategy

    • Distribute, promote, present, and train stakeholders on competitive insight, tools, and collaterals

    • Help Sales teams differentiate Veeam in highly competitive opportunities

    • Support Marketing, Pricing, and Product teams with competitive analyses

    • Support Executives’ decision-making with relevant competitive intelligence and alert Executives of competitive opportunities and threats

    Qualifications

    • 3 years in the data protection industry (strong understanding of market trends, vendors, or technologies)

    • 3 years of experience in Competitive Intelligence, Technical Sales, Product Development, or Product Strategy

    • Demonstrated technical expertise and hands-on experience with data protection software and related technologies (i.e. virtualization, storage, container, cloud) and ability to learn new technologies quickly

    • Excellent written, verbal, and presentation skills for both technical and non-technical audiences in English (proven ability to autonomously write Sales, partner, and customer-facing documents)

    • Strategic thinking, strong research methodology, ethicality, analytical mindset, information synthesis skills, and ability to team up cross-functionally

    • Bachelor’s degree in Competitive Intelligence, Marketing, software engineering, or Product Management

  • 7 Days Ago

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Payroll Manager (1877)
  • Asure Software
  • Burlington, VT FULL_TIME
  • Who we are Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capi...
  • 19 Days Ago

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Adult Outreach Case Manager
  • Northwestern Counseling and Support Services, Inc.
  • St Albans, VT FULL_TIME
  • Join the NCSS Adult Outreach Team and make a difference! We are seeking a strong team player to provide case management services to adults with mental health support needs. The goal of this program is...
  • 4 Days Ago

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JOBS Case Manager
  • Northwestern Counseling & Support Services Inc
  • Saint Albans, VT FULL_TIME
  • Northwestern Counseling & Support Services, Inc. (NCSS) is seeking a dedicated and compassionate individual to join our team as a JOBS Case Manager. Services provided in the Jump On Board for Success ...
  • 28 Days Ago

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Assistant House Manager - Martin Drive
  • Northwestern Counseling and Support Services, Inc.
  • St Albans, VT FULL_TIME
  • Seeking an enthusiastic individual, interested in developing professionally! The Assistant House Manager will assist with coordination of operations, services, and supportive care for persons residing...
  • 4 Days Ago

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Workforce Software (WFS) Lead, Manager
  • PwC
  • Montpelier, VT FULL_TIME
  • Specialty/Competency: SAPIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 60%A career in our SAP Human Capital practice, within SAP Consulting services, will provide you w...
  • 9 Days Ago

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AmeriCorps Math Tutor - Chicago
  • Saga Education
  • Chicago, IL
  • Employment status/hours: In-Person; Full-time; Monday – Friday (during traditional school hours) Application period: Ope...
  • 6/11/2024 12:00:00 AM

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Key Account Executive - Located in West Des Moines, IA
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Located in West Des Moines, IA Position: Key Account Executive Who we are: Since 1995, Mediacom Communications has becom...
  • 6/11/2024 12:00:00 AM

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National Sales Associate, OnMedia - Located in West Des Moines, IA
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Located in West Des Moines, IA Position: National Sales Associate, OnMedia Who we are: Since 1995, Mediacom Communicatio...
  • 6/11/2024 12:00:00 AM

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Internet Tech Support Representative I
  • Mediacom Communications Corporation
  • West Des Moines, IA
  • Position : Internet Technical Support Representative I Who we are: Since 1995, Mediacom Communications has become a coas...
  • 6/11/2024 12:00:00 AM

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Product Support Specialist I - City of Industry, CA
  • Mitutoyo
  • Hacienda Heights, CA
  • Position Summary Perform functions to provide technical support for company products and software to end users, distribu...
  • 6/8/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Waco, TX
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Fort Wayne, IN
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

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Customer Success Software Support Manager
  • ShareTec
  • Canfield, OH
  • Job Description Job Description Description: Sharetec is looking for a Customer Success Software Support Manager to join...
  • 6/7/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$114,431 to $162,165

Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
The IT Systems Manager will ideally have the following experience.
February 21, 2020
Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019