Student Union Manager jobs in the United States

Job Title: Coordinator, Student Union Events & Information Center
Supervisor: Sr. Manager, Leadership and Student Success
Location: Student Union
Department: Student Union Administration
Location: Diaz Compean Student Union, San Jose State University
Work Schedule: Monday through Friday, between 9:00 a.m. and 5:00 p.m. Holiday, night and weekend shifts may be required.

STUDENT UNION, INC.
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

MISSION
The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

JOB SUMMARY
Reporting to the Sr. Manager, Leadership and Student Success, Coordinator, Student Union Events & Info Center is responsible for providing an environment of collaboration and building strong relationships with internal and external constituents. The incumbent has wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Applies a broad knowledge of principles, practices and procedures to the completion of difficult assignments. The Coordinator, Student Union Events & Info Center collaborates with various student groups, the campus community, and the Student Union staff to promote and produce quality programs, entertainment, and educational opportunities that take place in the Student Union facilities or on campus.

• Develop a collaborative program of events (weekly and/or bi- monthly) including comedy, small concerts, lectures, performing arts, multicultural programs, movie nights, and other special events which include assessing each of the events for a learning outcome, value to the student or campus community.
• Collaborates and coordinates with the various Campus Life departments (e.g. Greek Organizations, Associated Students, Residence Hall Council, and Student Involvement) to develop, plan, market, and produce a variety of events.
• Works with the Associate Director for Accounting and Finance, as well as the university risk manager (when appropriate), to insure the proper insurance is procured for the type of event being offered.
• Works with the individual artists or companies to insure the event contract is complete with all the necessary insurance requirements and financial information.
• Assist the Student Union Special Projects and Events Manager with coordinating and executing the annual events.
• Prepares a preliminary expense budget for each event, along with an end of event settlement.
• Develops and maintains the annual income and expense budget for the departmental area.
• Coordinate and communicate with appropriate departments to schedule space, audio visual, and food/beverage for specific programming logistics.
• Facilitate and oversee the Student Event and Programing Advisory committee.
• Coordinates the operation of the Student Union Information Center.
• Reviews policies and procedures for the Information Center and suggests modifications or changes to Manager.
• Researches, gathers, organize, maintain, updates, and disseminate information regarding campus departments and community events and services, campus policies and procedures for presentation to users in the Information Center.
• Responsible for maintaining effective working relationships with administration, faculty, students, and community organizations.
• Enforces Student Union policies, procedures, and assist with Student Union building evacuation and emergencies.
• Perform additional duties as assigned.

JOB REQUIREMENTS

• Demonstrated ability to plan and effectively execute event from start to finish.
• Possess excellent customer service skills.
• Be a productive campus partner by collaborating with various campus departments.
• Ability to establish and maintain effective working relationships within a highly diverse community.
• Ability to develop event quotes, settlements, and invoicing for the event.
• Demonstrated ability to prioritize and implement actions items.
• Basic knowledge of Fire and Life Safety procedures and OSHA requirements related to event production.
• Ability to operate within a flexible work schedule, and weekends as determined by event planning needs.

QUALIFICATIONS

• Bachelor’s Degree in Business, Hospitality Management, Theater Arts or related field with a minimum of 1 year of professional event planning experience, or an AA degree with a minimum 2 years of experience of professional event coordination.
• Strong self-starter.
• Excellent communication, organizational, and problem solving skills with attention to detail.
• Prior experience with computers, database information systems, event scheduling software, and diagram software.
• Capability to perform the primary job responsibilities.
• First Aid, CPR, and Bloodborne Pathogen training, or must acquire them during first six months of employment.

CORE COMPETENCIES

• Facilities Management and Planning - Maintains quality facilities that meet the needs of students and the campus community. Receives work assignments that are subject to a moderate level of control and review. Understands implications of tasks and makes recommendations for solutions.
• Fiscal Management - Conducts operations in a fiscally sound manner while participating in sound financial policies. Understands implications of budget and makes recommendations for solutions.
• Leadership & Supervision - Collaborates with team members to maintain effective work relationships with people from diverse backgrounds; Maintains dignity and self-control in difficult situations; Supervisory responsibilities may include planning, assigning, and directing work; resolving issues in a way consistent with corporate policies. Focus is on exceptional customer service to all whom we serve
• Productivity and Quality of Work - Strives for accuracy and thoroughness; displays commitment to excellence and customer service; looks for ways to improve and promote quality within own work; applies feedback from manager and others to improve performance; monitors own work to ensure quality.
• Communication and Collaboration – Acts & behaves in a manner that reflects respect, courtesy and civility, appreciation, empathy, trust, inclusion and consultation. Establishes and maintains effective work relationships; Understands lines of reporting, responsibility, and accountability.
• Diversity and Interaction - Values and respects diversity and individual uniqueness and recognizes the strength these factors bring to the Student Union and SJSU community and learning environment.
• Planning and Results - Works on activities to meet Student Union priorities and timelines; works with manager to prioritizes multiple demands for commitment of time, energy and resources; adapts to changing priorities, situations and demands; integrates changes to support the business.
• Creativity and Innovation - Works with manager to engage in creative problem solving; thinks “globally”; receives suggestions on how to re-engineer processes; is open and receptive to change and new ideas within the guidelines of the institution.
• Compliance for Law, Policies and Codes, and Issues Related to Safety and Risk - Adheres to compliance laws, policies and codes related to not- for-profit corporations, facility safety and concerns, as well as state and CSU mandates. Implements procedures to identify and correct potentially hazardous or unsafe working conditions. Mitigates risk where appropriate through knowledge of policies and procedures.

PHYSICAL REQUIREMENTS

• Hearing and speaking to exchange information in person or on the telephone
• Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator
• Seeing to read a variety of materials
• Sitting or standing for extended period of time
• Physical agility to lift 20 pounds to shoulder height
• Physical agility to lift, carry, push, or pull objects

GUIDELINES
This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders.
Student Union at San Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus.)

Pay Grade 3 - Hourly Rate: $19.59 - $29.87

Additional Information:
Satisfactory completion of a background check (including a criminal records check) is required for employment. Student Union at SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SU, Inc. employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the Student Union third-party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.

SJSU NOR SU, INC ARE NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (E.g. H1-B VISAS)

All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.