Surveillance Operations Manager jobs in Oklahoma

SUMMARY:

The Manager Surveillance Operations (the Manager) provides leadership and strategic planning to all facets of the Surveillance department. The Manager of Surveillance is responsible and accountable for the overall operation of the Surveillance Department, to meet all gaming regulations and protect company assets.

QUALIFICATION REQUIREMENTS:

EDUCATION AND/OR EXPERIENCE:

High School Diploma and/or equivalent (required) AND 6 months experience in law enforcement, security, or surveillance preferred; or an equivalent combination of education and experience.

Gaming experience preferred.

Management experience preferred.

To perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required;

• Superior written and verbal communication skills;
• Self-motivated and capable of sound judgment;
• Knowledgeable of casino games and systems;
• Know and understand the regulatory functions of the Commission and the purpose of regulating.
• Ability to understand, follow and explain regulations and policy pertaining to Surveillance.
• Full operating knowledge of the Surveillance System;
• Ability to participate in gaming related seminars and/or workshops;
• Ability to handle confidential information and material.
• Able to sit and observe for long periods.
• Ability to learn new systems and processes.
• Ability to be a team player;
• Ability to adapt in a fast moving and multi-faceted work environment;
• Above average knowledge of gaming scams and cheat techniques;
• Ability to motivate and guide Surveillance personnel
• General computer/keyboarding skills.
• Ability to communicate quickly and effectively both orally and in writing.
• Exhibits strong interpersonal skills and multitasking ability.

Ability to read and interpret documents such as policies, operating and maintenance instructions, and regulations. Ability to generate well written reports and correspondence. Ability to speak effectively in a courteous manner to customers and employees.

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to deal with issues, while maintaining a calm professional bearing.

Ability to be in a sedentary position for long periods. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch, crawl or climb stairs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky

May work outside at times.

The Iowa Tribe of Oklahoma operates a drug-free workplace. Must submit to and pass applicable drug test.

Must be at least 18 years of age.

Must submit to and pass applicable drug test.

Must apply for and pass criminal background check for Key Gaming License