SURVEILLANCE SUPERVISOR implements policies and procedures for the surveillance department. Ensures compliance with gaming requirements set by state gaming authority and local law enforcement. Being a SURVEILLANCE SUPERVISOR supervises and evaluates surveillance employees. Safeguards the assets of the organization. Additionally, SURVEILLANCE SUPERVISOR reports improper activity or disturbances to security team for further investigation. May require an associate degree or its equivalent. Typically reports to a manager. The SURVEILLANCE SUPERVISOR supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a SURVEILLANCE SUPERVISOR typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Pro-Vigil is searching for motivated, customer-focused individuals who want to join our growing team as a Field Services Supervisor.
In this role, you will lead and develop a team of salaried field technicians across the United States. You will be responsible for engaging your team each day to maintain the highest levels of safety, quality, communication and performance.
To achieve this, supervisors are expected to provide their team with the tools needed for success while continuously improving productivity and efficiency through data-driven decisions and analytical problem-solving.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily.
Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
POSITION QUALIFICATIONS
SKILLS & ABILITIES
Education :
Bachelor’s Degree (four-year college or university) in operations or a comparable technology / business-related field preferred.
Direct experience may be substituted for education.
Experience :
5 years experience in managing individuals required.
5 years managing a remote team is preferred.
Experience in security monitoring is preferred.
Familiarity with networking and field experience preferred.
Computer Skills :
Ability to use Pro-Vigil computer and software such as Microsoft (Excel, Word, Outlook, etc.) and G-Suite, required.
Knowledge of NetSuite, Salesforce, Zendesk and camera viewing platforms preferred
Other Requirements : No travel restrictions.
Last updated : 2024-05-13