Switchboard Operator jobs in Massachusetts

Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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Switchboard Operator
  • C999 UMass Memorial Health Care, Inc.
  • Worcester, MA PART_TIME
  • Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Saturday, Sunday Scheduled Hours: 11:30am - 8:00 pm Shift: 2 - Evening Shift, 8 Hours (United States of America) Hours: 16 Cost Center: 99940 - 5950 IS Administration This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position includes operating telephone control board and paging system, dispatching incoming calls, and paging internal and on-call clinical staff during and after regular business hours. Major Responsibilities: Answers phones and routes incoming calls to appropriate offices or personnel; Dispatch emergency Code calls to clinical personnel. Processes paperwork in an efficient manner according to set procedures. This includes proper filing and distribution of clinical on-call schedules and wireless devices. Complies with established departmental policies, procedures and objectives. Attends variety of meetings, conferences, seminars as required or directed. Demonstrates use of Quality Improvement in daily operations. . Position Qualifications: License/Certification/Education: Required: High school diploma or equivalent. Preferred: Medical Terminology certified or equivalent experience. Experience/Skills: Required: Must have knowledge and experience with MS Office products (specifically EXCEL). Must have accurate keyboarding skills. Good verbal and written communication skills to include proper vocabulary, spelling, grammar and sentence structure. Good customer service skills. Must be able to work all shifts, weekends, and holidays as required. Preferred: Previous operator/switchboard and customer service experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible. At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day. Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.
  • 2 Days Ago

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Switchboard Operator
  • Canon U.S.A., Inc.
  • Boston, MA FULL_TIME
  • Switchboard Operator Job Locations US-MA-Boston Requisition ID 2024-18060 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time Overvie...
  • 3 Days Ago

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Switchboard Operator
  • Glocal RPO
  • Salem, MA CONTRACTOR
  • Job Summary:The Switchboard Operator Lead works under the direction of the Manager of Interpreter & Operator Services. The role is responsible for training new hires, covering operator breaks, schedul...
  • 6 Days Ago

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Switchboard Operator
  • Motion Recruitment
  • Salem, MA CONTRACTOR
  • Our client, a hospital, is looking for a Switchboard Operator to join their team in Salem, MA!*6 month contract to hire*Schedule: M-F 2:45pm-11:15pm until fully trained, then require weekendsWhat You ...
  • Just Posted

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Switchboard Operator
  • Cynet Systems
  • Danvers, MA CONTRACTOR
  • Job Description: Pay Range $17.50hr - $19.50hr Specification: Experience Minimum Required. Minimum of two years customer service experience with switchboard/multi-line phones in high volume, fast pace...
  • 12 Days Ago

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Switchboard Operator
  • Dutech Systems
  • Boston, MA FULL_TIME,CONTRACTOR
  • TITLE: Switchboard OperatorLOCATION: Washington, MASTART DATE: 04/03/2024END DATE: 06/28/2024WORK DAYS: Mon-Fri 8:45am-5pmCandidate must be COVID vaccinated and have received up to date boosters.JOB D...
  • 18 Days Ago

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Switchboard Operator - PRN
  • Bon Secours Mercy Health
  • Richmond, VA
  • At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectivenes...
  • 6/12/2024 12:00:00 AM

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Switchboard Operator I
  • Stamford Health
  • Stamford, CT
  • Job Description Under the direction of the Director of Patient-Centered Services and the Guest Services Supervisor, the ...
  • 6/10/2024 12:00:00 AM

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Switchboard Operator PRN
  • AdventHealth
  • Hendersonville, NC
  • **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community...
  • 6/10/2024 12:00:00 AM

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Switchboard Operator
  • TEKsystems
  • Lenexa, KS
  • *Description:* * Courteously and efficiently answers all incoming calls and connects callers with the correct extension ...
  • 6/9/2024 12:00:00 AM

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Switchboard Operator
  • Mayo Clinic
  • Mankato, MN
  • Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & Worl...
  • 6/9/2024 12:00:00 AM

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Switchboard Operator
  • Northern Arizona Healthcare Corporation
  • Flagstaff, AZ
  • Overview: The Switchboard Operator/Dispatcher is responsible for all hospital switchboard/dispatch operations. The Opera...
  • 6/9/2024 12:00:00 AM

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Receptionist/Switchboard Operator
  • Accuity
  • Sheboygan, WI
  • Acuity is seeking a Receptionist/Switchboard Operator to greet and assist visitors, agents, and the public. The Receptio...
  • 6/9/2024 12:00:00 AM

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Switchboard Operator
  • Canon USA & Affiliates
  • Boston, MA
  • **Overview** The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and conn...
  • 6/8/2024 12:00:00 AM

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator jobs
$38,838 to $46,803