Switchboard Operator jobs in Michigan
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
- Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
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Wyandotte, MI
PART_TIME
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Part Time Benefit Eligible
Shift: Rotating
GENERAL SUMMARY:
Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
- Answer and route calls for the Service Response Center.
- Page physicians and facilitate patron communications as required.
- Provide messaging for medical staff and departments as directed.
- Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
- Serves as a backup resource for device/system failures for multi-site business units.
- Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
- Manage the consult communication process.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
Additional Information - 17 Days Ago
- Saint Joseph Mercy Health System
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Muskegon, MI
PART_TIME
- Employment Type:Part timeShift:Description:Job DutiesReceives emergency calls and appropriately initiates and completes the necessary procedure/protocol for Codes, Lockdowns, and Disaster for various ...
- 4 Days Ago
- Trinity Health MI
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Muskegon, MI
PART_TIME
- Employment Type:Part timeShift:Description:Job DutiesReceives emergency calls and appropriately initiates and completes the necessary procedure/protocol for Codes, Lockdowns, and Disaster for various ...
- 5 Days Ago
- MI_MHP Mercy Health Partners
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Muskegon, MI
PART_TIME
- Employment Type: Part time Shift: Description: Job Duties Receives emergency calls and appropriately initiates and completes the necessary procedure/protocol for Codes, Lockdowns, and Disaster for var...
- 6 Days Ago
- McLaren Health Care
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Lapeer, MI
PART_TIME
- Position Summary:Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming calls to McLaren Lapeer Region. Monitors the alarms and answers the emergency phone ...
- 11 Days Ago
- McLaren Lapeer Region
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Lapeer, MI
FULL_TIME
- Position Summary Operates the call attendant- Cisco Phone System, handles patient, physician and all other incoming calls to McLaren Lapeer Region. Monitors the alarms and answers the emergency phone ...
- 21 Days Ago
Switchboard Operator jobs at Popular Companies
- Signature Healthcare
-
Brockton, MA
- Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We...
- 6/10/2024 12:00:00 AM
- Stamford Health
-
Stamford, CT
- Job Description Under the direction of the Director of Patient-Centered Services and the Guest Services Supervisor, the ...
- 6/10/2024 12:00:00 AM
- AdventHealth
-
Hendersonville, NC
- **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community...
- 6/10/2024 12:00:00 AM
- TEKsystems
-
Lenexa, KS
- *Description:* * Courteously and efficiently answers all incoming calls and connects callers with the correct extension ...
- 6/9/2024 12:00:00 AM
- Mayo Clinic
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Mankato, MN
- Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & Worl...
- 6/9/2024 12:00:00 AM
- Northern Arizona Healthcare Corporation
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Flagstaff, AZ
- Overview: The Switchboard Operator/Dispatcher is responsible for all hospital switchboard/dispatch operations. The Opera...
- 6/9/2024 12:00:00 AM
- Dupont Hospital
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Fort Wayne, IN
- Schedule: Full-time, 40 hours per week, Evenings, Monday- Friday Job Summary Under the immediate supervision of the Secu...
- 6/9/2024 12:00:00 AM
- Canon USA & Affiliates
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Boston, MA
- **Overview** The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and conn...
- 6/8/2024 12:00:00 AM