Switchboard Operator jobs in Ohio
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
Switchboard Operator
- The Ohio State University Wexner Medical Center
-
Columbus, OH
FULL_TIME
-
Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees And Students
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome To The Ohio State University's Career Site. We Invite You To Apply To Positions Of Interest. In Order To Ensure Your Application Is Complete, You Must Complete The Following- Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
- Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Switchboard Operator
Department
OSUP Corporate | Scheduling and Registration
Scope of Position
Serves as the primary contact person for all of OSUMC healthcare network which functions as a centralized information hub within the medical center. This position answers, routes and triages critical and non-critical calls 365 days a year, 24 hours a day. This position involves screening for patient information; overhead and digital paging; public address announcements; answering, communicating and documenting emergent calls; handles after hours answering service calls; database and on call schedule maintenance; help desk for pager issues; weekend on call rotations; trains new staff; other duties as assigned.
Position Summary
Responsible for superior front line customer service while processing internal and external calls through an integrated computer telephony system. This role involves multi-tasking within multiple computer applications and the ability to think critically in a fast passed always on environment. Having the ability to quickly gather critical information and electronically communicate to the correct emergent team is vital to this role. A welcoming attitude to quickly learn and adapt to ongoing changes in technology is essential. Our operators take pride in caring for our patients, whether its processing patient inquires during the day or handling after hours calls and paging the on-call providers in the evenings.
Minimum Qualifications- High School graduate or GED certificate required with competent computer and data entry skills.
- Experience in healthcare and or call center setting with multi-line phone skills preferred.
- Per Classified Civil Service requirements.
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
- And much more!
Location:
Ackerman Rd, 700 (0921)
Position Type
Regular
Scheduled Hours
40
Shift
Varying Shifts
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The Ohio State University is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.
Applicants are encouraged to complete and submit the Equal Employment Identification form. - 8 Days Ago
Switchboard operator
- Elevance Health
-
Cincinnati, OH
FULL_TIME
- Job Description Location : This position will work a remote model. Ideal candidates will live within 50 miles of one of our PulsePoint locations. In this role, you will primarily work remotely from yo...
- 11 Days Ago
Switchboard Operator - 3rd Shift
- The Ohio State University Wexner Medical Center
-
Columbus, OH
FULL_TIME
- Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, pleas...
- 8 Days Ago
Owner operator truck
- Truck Warrior- Owner Operator
-
Cincinnati, OH
FULL_TIME
- Now Hiring Owner Operator CDL-A Truck Drivers! Looking for Owner Operator opportunities? Benefits For Most Owner Operators : Set Your Own Schedule Great Pay Flexible Routes Owner Operator Truck Driver...
- 3 Days Ago
Owner operator truck
- Truck Warrior- Owner Operator
-
Dayton, OH
FULL_TIME
- Now Hiring Owner Operator CDL-A Truck Drivers! Looking for Owner Operator opportunities? Benefits For Most Owner Operators : Set Your Own Schedule Great Pay Flexible Routes Owner Operator Truck Driver...
- 1 Day Ago
Switchboard Operator jobs at Popular Companies
Switchboard Operator
- Signature Healthcare
-
Brockton, MA
- Signature Healthcare is Southeastern Massachusetts' premier local provider of quality, personalized medical services. We...
- 6/10/2024 12:00:00 AM
Switchboard Operator I
- Stamford Health
-
Stamford, CT
- Job Description Under the direction of the Director of Patient-Centered Services and the Guest Services Supervisor, the ...
- 6/10/2024 12:00:00 AM
Switchboard Operator
- TEKsystems
-
Lenexa, KS
- *Description:* * Courteously and efficiently answers all incoming calls and connects callers with the correct extension ...
- 6/9/2024 12:00:00 AM
Switchboard Operator
- Mayo Clinic
-
Mankato, MN
- Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & Worl...
- 6/9/2024 12:00:00 AM
Switchboard Operator
- Northern Arizona Healthcare Corporation
-
Flagstaff, AZ
- Overview: The Switchboard Operator/Dispatcher is responsible for all hospital switchboard/dispatch operations. The Opera...
- 6/9/2024 12:00:00 AM
Receptionist/Switchboard Operator
- Accuity
-
Sheboygan, WI
- Acuity is seeking a Receptionist/Switchboard Operator to greet and assist visitors, agents, and the public. The Receptio...
- 6/9/2024 12:00:00 AM
Switchboard Operator FT Evenings
- Dupont Hospital
-
Fort Wayne, IN
- Schedule: Full-time, 40 hours per week, Evenings, Monday- Friday Job Summary Under the immediate supervision of the Secu...
- 6/9/2024 12:00:00 AM
Switchboard Operator
- Canon USA & Affiliates
-
Boston, MA
- **Overview** The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and conn...
- 6/8/2024 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Switchboard Operator jobs
$34,912 to $42,071