Technical Communicator jobs in Idaho
Technical Communicator manages dealer and manufacturer technical problems in an expedient and cost effective manner for the customer. Provides employees with technical information beyond their ability to readily locate. Being a Technical Communicator serves as a liaison between the manufacturer and employee on technical problems encountered by the dealership. Requires a high school diploma. Additionally, Technical Communicator typically reports to a supervisor or manager. The Technical Communicator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Communicator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Recently Added Technical Communicator jobs
Service Technical Communicator, AG
- Ag Jobs
-
Blackfoot, ID
FULL_TIME
-
SAFETY:
- Promotes the Safety Culture of Agri-Service.
- Advocates and exemplifies safety and safe working habits using proper safety equipment not limited to hand, face, ear, and eye protection. (PPE)
- Follows company safety policies and procedures on the jobsite, promotes safe behavior with our customers.
- Maintains a clean service truck, performs required inspections, and completes necessary paperwork.
- Ensures equipment under repair is in a zero-energy state before servicing (Lock out Tag Out).
- Handles chemicals in accordance with the Safety Data Sheet (SDS).
- Operates cranes within manufactures guidelines, understands the crane's lifting capacity.
- Uses correct tooling, performs tool inspections regularly, follows tool instructions and cleans as needed.
- Performs Job Hazard Analysis (JHA) of location and equipment, looks to eliminate or reduce potential hazards.
- Identifies potential safety concerns on all makes and types of equipment through walk around inspections and reports them to the supervisor and/or the customer.
ESSENTIAL FUNCTIONS:- Acts as mediator between the Service Department and Manufacturers concerning escalated technical problems Agri-Service is not readily able to solve.
- Interacts with the Service Department, both verbally and in writing, to assist in troubleshooting, diagnosis, and repair of products and attachments that present unusual and out of the ordinary machine system problems.
- Gathers data and facts to effectively communicate information to Manufacturers using the Dealer Solutions Network.
- Assists Manufactures to recognize product issues.
- Assists in Warranty descriptions using technical verbiage to get maximum warranty claim coverage.
- Takes repair findings and assists in the creation of technical documents, instructional briefs, and manuals.
- Participates in meetings, seminars, and training sessions to obtain information on new products to better provide technical assistance.
- Assists in technical training. Monitors, mentors, and teaches service personnel the Manufacturers technical processes.
- Works effectively with other departments (Sales and Parts) to ensure the efficiency and professionalism of the Service department.
- Maintains a service vehicle with appropriate tools.
- Advocates and exemplifies safety and safe working habits. Promotes the Safety Culture of Agri-Service.
- Works within and promotes company vision, mission, and values.
- Perform other duties as assigned.
KNOWLEDGE SKILLS AND ABILITIES:- Knowledge of Large Ag and or Heavy equipment. (AGCO preferred)
- Knowledge of service diagnostic tools and Manufacturer's support centers processes. (Agco preferred)
- Knowledge and use of Microsoft computer products or other comparable systems required.
- Proven service skills over the phone and in person.
- Must be able to travel and stay overnight as the occasions arise. Ability to prioritize workload.
- Proven organizational skills.
- Ability to develop and maintain effective working relationships.
- Speaks clearly and persuasively in positive or negative situations.
EDUCATION AND EXPERIENCE:- Proof of high school diploma or General Education Degree (GED).
- Five years' experience as agriculture/heavy equipment service technician with increasing levels of responsibility and knowledge with the ability to diagnose and resolve technical issues quickly, thoroughly, and correctly required.
- Experience in troubleshooting and diagnosing technical issues as required.
- Prior experience communicating, verbally and in writing, technical issues and resolutions required.
- Competent in using computer and programs such as Word, Excel, and Outlook.
- Valid driver's license and acceptable driving record.
- Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:- Ability to sit or stand for long periods of time.
- Ability to work extended hours with minimal notice.
- Frequent walking, standing, driving, pushing, pulling, lifting, bending, climbing, twisting, and leaning.
- Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
- Must be able to meet all safety requirements for applicable safety policies.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. Agri-Service is an E-verify employer. - 4 Days Ago
Service Technical Communicator, AG
- AGRI-SERVICE, LLC
-
Blackfoot, ID
FULL_TIME
- SAFETY: Promotes the Safety Culture of Agri-Service. Advocates and exemplifies safety and safe working habits using proper safety equipment not limited to hand, face, ear, and eye protection. (PPE) Fo...
- 6 Days Ago
Caseworker -- (DOE Medical Compensation Program)
- Paragon Technical Services, Inc.
-
Idaho Falls, ID
FULL_TIME
- Job Title: Energy Employees Medical Compensation Program CaseworkerOpening Period: Until filledPosition Information: Project-specific position with full-time hours and optional benefitsDuty Location: ...
- 3 Days Ago
Environmental Lead
- Edgewater Technical Associates
-
Idaho Falls, ID
FULL_TIME
- Edgewater is seeking qualified candidates for an Environmental Lead to support an upcoming construction project outside of Idaho Falls, ID. The Lead will be overseeing environmental compliance for a $...
- 5 Days Ago
Construction Materials Technicians
- CMT Technical Services
-
Meridian, ID
FULL_TIME
- CMT, a Utah based materials engineering company, is seeking Field Materials Testing Technicians for a position located in Meridian ID.Job Description;We're Looking For a Person With Strong Initiative,...
- 7 Days Ago
Senior Commissioning Project Engineer
- FST Technical Services
-
Bosie, ID
FULL_TIME
- FST Technical Services Commissioning (Cx) division formerly Horizon Engineering Associates, LLP is one of the leading Cx firms in the country. We partner with clients for quality assurance in the desi...
- Just Posted
Technical Communicator jobs at Popular Companies
Technical Communication Specialist
- Texas Health & Human Services Commission
-
Austin, TX
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Technical Communication Specialist
- Carestream Health
-
Rochester, NY
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Graphic Designer - Technical Communications
- Ledgent Technology
-
Portland, OR
- Role: Technical Communications Specialist - Graphic Desin Location: Fairview, OR (Hybrid opportunity following training)...
- 6/10/2024 12:00:00 AM
Technical Communication Specialist
- Metro State University
-
Saint Paul, MN
- Major job duties Collaborate with the C-PLAN team in the creation and expansion of professional development courses and ...
- 6/10/2024 12:00:00 AM
Technical Communication
- Intra Corporation
-
Westland, MI
- Job Description Job Description Position Summary Technical Communications is responsible for creating technical manuals,...
- 6/10/2024 12:00:00 AM
Technical Communicator II - Engine Division
- Warren CAT
-
Odessa, TX
- TEAM UP WITH US! The Technical Communicator II is responsible for providing internal and external customers with technic...
- 6/8/2024 12:00:00 AM
Technical Communicator II - Machine Division
- Warren Cat
-
San Angelo, TX
- TEAM UP WITH US! The Technical Communicator II is responsible for providing internal and external customers with technic...
- 6/7/2024 12:00:00 AM
Lead Scrum Master
- AT&T, Inc.
-
Middletown, NJ
- Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience t...
- 6/7/2024 12:00:00 AM
About Idaho
Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise.
Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Communicator jobs
$70,522 to $89,596
Most Popular Cities in Idaho for Technical Communicator Jobs
What does a Technical Communicator do?
Technical Communicator in Parkersburg, WV
They say “Technical writers are not seen as adding or contributing to meaning.
January 19, 2020
Technical Communicator in Elkhart, IN
CCISs draw from multiple sources for their information, requiring the technical communicator who works with them to think about multiple types of content and delivery.
January 31, 2020
Technical Communicator in Birmingham, AL
You need to learn where technical communication stands with respect to other industries; different types of business writing and documentation opportunities that exists out there; various career paths as an author and manager; various kinds of hi-tech and low-tech documents, etc.
February 10, 2020