Technical Customer Support Manager jobs in Mississippi

Division/Department: Field Operations

Reports To: Field Supervisor

FLSA Status: Hourly Non-Exempt

Travel: 90%-100%

Compensation: Starting at $20 hourly bonuses for error free installs once lead certified

Vision: We are industry leaders, stewards of safety, and protectors of precision in a world of critical equipment and technology performance. Our success lies in our commitment to putting people and relationships first.

Mission: UTSS is the top provider of complex equipment installation and maintenance services for the medical, security, and automation fields. Managing our work with unmatched precision, skill, and accuracy, we are passionate about perfectly installing the equipment that improves and saves lives every day.

Installing Safer, Dependable Futures

Job Summary:

Are you looking for a career where there’s opportunity to grow, both in skill, and in pay? Are you on the search for a company who supports your career advancement goals and delivers a positive work culture that pushes you to succeed? UTSS is offering a position with availability for career advancement with us or our customers in a recession-resistant field. This job will open doors to working with life saving technologies developed by Fortune 500 companies. The job provides the ability to travel and experience a wide range of environments across not only the country, but the world.

A Precision Equipment Installer for UTSS is responsible for delivering, installing, maintaining, as well as calibrating and diagnostics of equipment for major OEM partners in the medical, security and manufacturing industries. To set you up for success and develop the technical knowledge needed, a training program will guide you, and ensure that you are prepared to provide world class customer service, as well as deliver top quality installation and maintenance services. Employees will also have the ability to travel and experience a variety of work environments.

Our installers have support staff surrounding them to ensure they are engaged, cared for, and equipped.

UTSS employees are expected to build and retain great relationships with our partners and staff. All UTSS employees work to uphold our Core Values:

• Foundational Excellence
• United Support
• Steadfast Integrity
• Assured Safety

Join us as we continue to grow and impact and save lives every day!

Duties/Responsibilities:

· Performing mechanical installations, delivery, and calibration of hospital grade medical equipment such as CT, MRI, X-Ray, and Cath Lab, as well as airport security, automation, etc.

· Setting, leveling, and anchoring equipment per installation manual

· Pulling cables and making cable connections per installation manual

· Troubleshooting onsite construction and equipment issues and communicating directly with customers and UTSS staff about project to arrive at amicable solutions

· Providing feedback to UTSS staff regarding operational improvements

· Following all federal, state, and local regulation regarding radiation, calibration, and safety

· Abiding by all OSHA Safety Regulations

· Completing all required internal and customer required paperwork

· Attending all required UTSS projects and training events.

· Responsible for following all standard operating procedures and company policies.

· Instructing Trainees on how to properly and safely install, deinstall, and lead equipment installations

· Traveling weekly travel to customer project sites (average jobs range between 2-7 days, travel is by car or plane)

· All other duties as assigned by management

Previous experience with or as a installer, electrician, manufacturing, fitter, pipefitter, HVAC, maintenance, machine operator, machinist, general maintenance, production, skilled trades, field technican, welding, welder, maintenance, medical equipment technician, assembler, quality control inspector, aircraft maintenance, CNC machinist, industrial chemical operator, general laborer, landscaping also accepted warehouse associate, mechanic, farmer, mechanical assembler, picker, packer, shipping & handling, or installation

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Overtime
• Weekends as needed

Application Question(s):

• Are you able to participate in ongoing drug testing?
• Are you able to push/pull/lift 100lbs?

Education:

• High school or equivalent (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road