Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Join the Empigo Technologies team!
We are looking for a Advanced Technical Support Specialist to work onsite at a client in Houston, TX or Lafayette, LA . You will be part of a team of IT professionals who provide remote and in-house technical PC hardware and software support onsite at one of our clients. You will have the opportunity to work with and develop skills in a wide range of different systems and environments! This role will enable the right candidate to be a mentor to the lower tiers within the company, and shape the way the team performs on a daily basis.
Recommended Requirements:
One (1) of the following:
Role Expectations:
Advanced / very familiar:
Intermediate / Familiar:
About Empigo Technologies:
Our Vision:
We collaborate with our clients to identify their business needs and deliver solutions to ensure business continuity, security and necessary organizational infrastructure to help them grow, and we respond immediately to mitigate downtime.
Our Values:
BE HONEST – We constantly seek the truth and tell the truth for total transparency.
BE RELIABLE – We strive to do what we say we are going to do without exception.
BE GENUINE – We are who we are and realize that no one is perfect.
BE KIND – We recognize that when we put others first, they often will do the same.
Visit us at empigo.com for more information about our team!