Technical Sales Support Specialist jobs in Maryland
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
IT Support Specialist II
- Technical Resources International, Inc.
-
Bethesda, MD
FULL_TIME
-
LocationBethesda, MD 20817 US (Primary)
CategoryInformation TechnologyJob TypeFull-TimeEducationBachelor's DegreeTravelNoneJob Description- Serve as first contact for users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing.
- Demonstrate sound customer service and telephone etiquette in responding to customer calls or inquiries for service and support.
- Demonstrate strong attention to detail, problem solving, and a desire to provide outstanding customer support.
- Analyze and resolve complex service requests and incidents that have been escalated by the junior level analysts.
- Leverage remote control technology (such as LogMeIn, GoToAssist, Teams) while troubleshooting desktop and laptop problems.
- Utilize advanced technical skills to analyze and resolve technical issues and tasks, including but not limited to setting up shared drives, mapping network drives, installing and updating software, and network troubleshooting.
- Use RemedyForce ticketing system to classify incoming tickets and assign appropriate groups/technicians.
- Assisting programs or projects for Enterprise IT and driving strategic initiatives.
- Server and Desktop Vendor Management.
- Asset Management and Resource Management.
- Promoting and enforcing best practices for Windows server administration.
- Identifying, researching, and validating innovative solutions while applying concepts of appropriate methodologies.
Job Requirements- Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 10), Microsoft Office products, and various Internet browsers to include Internet Explorer and Mozilla Firefox.
- Ability to read and comprehend technical manuals, procurement documentation, and OEM guides.
- Experience installing, upgrading, and removing software; Experience with patch management software (e.g., SCCM) preferred.
- Experience using Helpdesk Service Now, Remedy, etc.) service management software to track incidents and service requests through the full lifecycle.
- Ability to learn new technologies quickly (MS Operating Systems, Office Products, and custom software).
- Advanced experience with Active Directory management & administration including Unlocking accounts/PW Resets, OU’s and Group Policy.
- Proficiencies in MS Office applications and Project Management.
- CompTIA A or Microsoft certification a plus.
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law. - 1 Month Ago
TECHNICAL SUPPORT SPECIALIST
- LifeBridge Health
-
Baltimore, MD
FULL_TIME
- Summary JOB SUMMARY: Responsible for providing technical support to LifeBridge Health's end-user community on hardware, software, and network related problems, questions and use. Acquires and maintain...
- 3 Days Ago
Technical Support Specialist I
- United Urology Group
-
Owings Mills, MD
FULL_TIME
- Job DetailsJob LocationUUG Corporate - Owings Mills, MDPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageUp to 25%Job CategoryInformation TechnologyDescription Are you interested in m...
- 5 Days Ago
Technical Support Specialist I
- Chesapeake Urology Associates
-
Owings Mills, MD
FULL_TIME
- Job DetailsJob LocationUUG Corporate - Owings Mills, MDPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageUp to 25%Job CategoryInformation TechnologyDescription Are you interested in m...
- 6 Days Ago
Technical Support Specialist
- ETalentNetwork
-
Silver Spring, MD
FULL_TIME
- Position:- Embedded NMCI POCLocation:- Pax river, MD Job DescriptionIn addition, the candidate also requires experience in the following areas:Ability to work in a fast-paced, constantly changing, inf...
- 6 Days Ago
Client Technical Support Specialist
- Addison Group
-
Gaithersburg, MD
FULL_TIME
- Job Location: 3 days onsite in Gaithersburg office (needs to be flexible with working outside core hours)Customer Focus, Communications-Oral, Communications-Written, Listening, Analysis Skills: Identi...
- 9 Days Ago
Technical Sales Support Specialist jobs at Popular Companies
Technical Sales Support Specialist
- Zoho
-
New Braunfels, TX
- Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
- 6/11/2024 12:00:00 AM
Expert Technical Support Consultant - Remote
- Veradigm
-
Austin, TX
- Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many ...
- 6/10/2024 12:00:00 AM
Technical Support Consultant
- Kaseya Careers
-
Columbia, SC
- Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Prov...
- 6/10/2024 12:00:00 AM
Technical Support Consultant
- Infosys
-
Hartford, CT
- Infosys is seeking a Technical Support Consultant with hands on experience in any of Java/ .NET / python or SQL technolo...
- 6/10/2024 12:00:00 AM
Technical Support Specialist
- Harvey Nash
-
Orlando, FL
- We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be...
- 6/10/2024 12:00:00 AM
Technical Support Specialist
- Point Broadband, LLC
-
Athens, OH
- >> Technical Support Specialist Technical Support Specialist Summary Title:Technical Support SpecialistID:1354Location:A...
- 6/10/2024 12:00:00 AM
Technical Sales Support Specialist
- Addison Group
-
Arlington, TX
- Job Overview In charge of coordinating all aspects of the product line to ensure orders are fulfilled in alignment with ...
- 6/8/2024 12:00:00 AM
Technical Sales Support Specialist
- TeamSoft
-
Germantown, WI
- Job Summary: Engage with clients to facilitate software subscription renewals. Keep customers informed through order ack...
- 6/7/2024 12:00:00 AM
About Maryland
Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary.
Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$57,963 to $79,630
Most Popular Cities in Maryland for Technical Sales Support Specialist Jobs
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020