Technical Sales Support Specialist jobs in North Dakota

Would you like to build a career with a company who stresses the importance of solid relationships and presents a challenging work load? NISC is ranked in ComputerWorld’s Best Places to Work survey for nineteen consecutive years and we are looking for qualified individuals to join our team.

NISC is an information technology company that develops and supports software and hardware solutions for our Member/Owners who are primarily utility and telecommunications cooperatives and companies across the nation. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions.

Primary Responsibilities:

The role of Technical Sales & Procurement Specialist is to consult, validate, and propose technical solutions to our existing customers by leveraging your technical understanding and experience in server/workstation hardware configurations, virtual networks, and backup solutions. You will also utilize your experience in software licensing, including Microsoft, Oracle, Linux, and VMWare as well as manage vendor relationships for pricing, roadmaps, and contract negotiations.

Essential Functions:

• Work closely with the Technical Support and Implementation teams to assist in providing accurate hardware and software recommendations to meet customers’ needs.
• Provide proposals, pricing, and high level product information.
• Track and maintain support/maintenance renewals and contracts.
• Serve as the primary point of contact for third party hardware/software vendors
• Become the Subject Matter Expert (SME) for third party pricing and pricing dependencies.
• Capture and effectively communicate special terms and conditions in writing to be incorporated into the proposal and contract process.
• Collaborate and build excellent relationships with the key stakeholders in other departments and teams critical to the success of related technical installations.

Desired Job Skills and Experience:

• Inside sales related experience – proposal and contract generation, etc.
• Demonstrable understanding of technology including PCs, networks, servers, etc.
• Technical writing experience
• Advanced proficiency in MS Excel, Word, PowerPoint
• Proficiency in Salesforce CRM a plus
• Employ excellent research, critical thinking and problem solving skills with excellent attention to details
• Work independently
• Work under tight deadlines
• Excellent time management and prioritization skills
• Strong verbal and written interpersonal and communication skills.
• Excellent communications and presentation skills.
• Strong telephone etiquette and an ability to deal effectively with Members.
• Strong research and problem solving skills with a strong attention to detail.
• Ability to organize and prioritize a large work volume.
• Commitment to NISC’s Statement of Shared Values.

Desired Education:

• Bachelor's Degree in Supply Chain Management, Technical Sales or another related field.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees must be able to see, speak, and hear, to operate computer keyboards or office equipment, and are required to stand, walk, and sit.

Disclaimer: 

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.