Technical Sales Support Specialist jobs in Oregon
Technical Sales Support Specialist provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist typically reports to a supervisor or manager. To be a Technical Sales Support Specialist typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Technical Sales Support Specialist jobs
Technical Support Specialist #1008
- LifeWorks NW
-
Portland, OR
FULL_TIME
-
The Technical Support Specialist is responsible for providing technical assistance and support to computer systems, hardware, and software. The Technical Support Specialist will be hands-on, interacting directly with the end user in meeting requests, resolving problems, installing hardware and software solutions and offering general internal helpdesk support across all locations to all levels throughout the organization during regular business hours and after hours as needed. The Technical Support Specialist may provide supervision and support to Technical Support Technicians.
Location: This position is based out of LifeWorks NW's Sylvan Site.
Pay/Benefits: $25.85 starting hourly pay plus, Full benefits
Essential Responsibilities- Assists end users in resolving a wide variety of hardware and software issues, requests, complaints, and inquires by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities.
- Monitor, manage, resolve or refer IT ticket queue, triage, resolve issues in a professional manner or escalate in a timely manner, bringing in other subject matter experts as required
- Builds, installs, tests, monitors, upgrades, troubleshoots and repairs computer systems, networks and peripherals.
- Work with Network/System Administrators to ensure optimal operations of all systems
- Manages user account information, including rights, security and systems groups.
- Manage and/or perform backup, recovery, and other security measures as required
- Documents, tracks and monitors the problem to facilitate a timely resolution and build knowledge database using a central IT ticket management application
- Manage hardware assets and track via asset management applications.
- Relies on established guidelines and instructions to perform daily job functions.
- Participate in continual updates to the team's IT documentation and training system by recommending changes or updates in programming, documentation, and training to address system deficiencies and user needs
- Understand the IT working environment sufficiently to explain technical issues and concepts to a disparate range of technical and non-technical clients; effectively communicates both orally and written with customers, team members, and organization. May be required to train individuals or groups, as needed.
- Exhibits an excellent attention to detail and multi-tasking ability with the capability of working independently
- Acts professionally with a passion for assisting others and problem-solving
- Display cultural sensitivity, awareness and competency
- Meets performance standards set by assigned project work/objectives and organizational policies and norms.
- Works under immediate supervision reporting to a supervisor; Participates in regular individual and team meetings with manager; Attends informational meetings which may include all staff and team meetings, consultation with other staff and required trainings.
- Associates degree or 1-2 years' experience in Technical/Computer/Help Desk support
- Prefer 1 years IT experience in an IT Help Desk
- Desktop troubleshooting experience and skills in a Microsoft Windows environment.
- Basic knowledge of hardware and software troubleshooting.
- Experienced in all facets of troubleshooting and repairing the standard set of peripherals in an enterprise environment.
- Knowledge and experience working with Microsoft Office 365, Microsoft Azure and other Cloud service offerings.
- Familiar with supporting wireless communication devices such as Smartphones, Wireless hotspots, and cell phones.
- Ability to work effectively on a team, and to work independently with minimal supervision. Self-motivated. Driven to provide excellent customer service.
- Demonstrates critical thinking and analytical capability; Ability to learn new technologies quickly
- Demonstrates effective communication skills (both written and oral) and maintains a cooperative working relationship with others in a culturally diverse environment. Team Player.
- Demonstrates punctuality, accountability, and patience
- Ability to perform under pressure, be flexible, and effectively manage and prioritize a backlog of tickets
- Ability to life 50 lbs.
- Ability to travel between work locations in the Portland metro area.
- Ability to work evenings and/or weekends with access to a car and valid driver's license.
- Ability to perform essential functions of job without creating a direct threat to the safety of self or others
Our core values-Recovery and Relationships, Resilience, and Results-inform the work we do. The four pillars of the strategic vision include: Compassionate, Impactful Care; Holistic Health; Passionate Team; and a Thriving Organization. Diversity, Equity, and Inclusion are critical to successfully achieving the mission. We know that "life works" when people get the help they need and are dedicated to changing lives.
Equal Opportunity Employer
www.lifeworksnw.org
Drug Free/Tobacco Free Site 01/09 - Just Posted
Technical Support Specialist
- Coastal Farm & Home Supply
-
Albany, OR
FULL_TIME
- Position Type: Entry Level Salary or Hourly: Hourly Hours: 40hr./wk. Schedule: Monday-Friday 8:00am-5:00pm. Evenings and occasional weekends on call. About the Company Country Supplier is the home of ...
- 11 Days Ago
Technical Support Specialist
- Consultant Specialists, Inc. (CSI)
-
Hillsboro, OR
CONTRACTOR
- Onsite -1 day remote after trainingTop 3 qualifications you are looking for on a resume (technologies worked with, skill sets, etc.)1. Strong Technical Background working with various technologies, so...
- 12 Days Ago
Construction Technical Support, Specialist
- Vestas
-
Portland, OR
FULL_TIME
- At Vestas we are powered by the dream of changing the world. And to create a sustainable future, we are building a team of passioned visionaries. Would you like to join us? Vestas is the world's large...
- 2 Months Ago
Technical Support Specialist I
- Biamp
-
Beaverton, OR
FULL_TIME
- The role, at a glance:The Technical Support Specialist provides technical support, advice, and assistance to Biamp’s customers (including AV integrators, consultants, and administrators) regarding AV ...
- 2 Months Ago
Technical Support Specialist I
- Biamp
-
Beaverton, OR
FULL_TIME
- The role, at a glance:The Technical Support Specialist provides technical support, advice, and assistance to Biamp’s customers (including AV integrators, consultants, and administrators) regarding AV ...
- 2 Months Ago
Technical Sales Support Specialist jobs at Popular Companies
Technical Sales Support Specialist
- Zoho
-
New Braunfels, TX
- Zoho Corporation | Temporary **Technical Sales Support Specialist** New Braunfels, United States | Posted on 02/04/2022 ...
- 6/11/2024 12:00:00 AM
Expert Technical Support Consultant - Remote
- Veradigm
-
Austin, TX
- Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many ...
- 6/10/2024 12:00:00 AM
Technical Support Consultant
- Kaseya Careers
-
Columbia, SC
- Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Prov...
- 6/10/2024 12:00:00 AM
Technical Support Consultant
- Infosys
-
Hartford, CT
- Infosys is seeking a Technical Support Consultant with hands on experience in any of Java/ .NET / python or SQL technolo...
- 6/10/2024 12:00:00 AM
Technical Support Specialist
- Harvey Nash
-
Orlando, FL
- We are looking for an experienced Support Engineer with a passion for excellence. The Technical Support Engineer will be...
- 6/10/2024 12:00:00 AM
Technical Support Specialist
- Point Broadband, LLC
-
Athens, OH
- >> Technical Support Specialist Technical Support Specialist Summary Title:Technical Support SpecialistID:1354Location:A...
- 6/10/2024 12:00:00 AM
Technical Sales Support Specialist
- Addison Group
-
Arlington, TX
- Job Overview In charge of coordinating all aspects of the product line to ensure orders are fulfilled in alignment with ...
- 6/8/2024 12:00:00 AM
Technical Sales Support Specialist
- TeamSoft
-
Germantown, WI
- Job Summary: Engage with clients to facilitate software subscription renewals. Keep customers informed through order ack...
- 6/7/2024 12:00:00 AM
About Oregon
Oregon (/ˈɒrɪɡən/ (listen) ORR-ih-gən) is a state in the Pacific Northwest region on the West Coast of the United States. The Columbia River delineates much of Oregon's northern boundary with Washington, while the Snake River delineates much of its eastern boundary with Idaho. The parallel 42° north delineates the southern boundary with California and Nevada. Oregon is one of only four states of the continental United States to have a coastline on the Pacific Ocean.
Oregon was inhabited by many indigenous tribes before Western traders, explorers, and settlers arrived. An autonomous government ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Sales Support Specialist jobs
$57,119 to $78,471
Most Popular Cities in Oregon for Technical Sales Support Specialist Jobs
What does a Technical Sales Support Specialist do?
Technical Sales Support Specialist in Austin, TX
We are looking for a dynamic and energetic Technical Support Specialist based out of our West Orange, NJ office who can both support our sales team and help our external customers optimize usage of our Orbitvu solutions here in the newly-launched US market.
January 28, 2020
Technical Sales Support Specialist in Billings, MT
You may be interested in a Technical Sales Specialist role with the market leading … of market leading high tech instruments with the support of Product Specialists.
January 24, 2020
Technical Sales Support Specialist in Columbus, MS
This position supports the Business Development Representatives with technical lighting support.
January 28, 2020