Technical Support Analyst jobs in Montana
Recently Added Technical Support Analyst jobs
Senior Analyst - Onsite Technical Support
- US031 Marsh & McLennan Shared Services LLC
-
Polaris, MT
FULL_TIME
- Company: MMC Corporate Description: MMC is seeking candidates for the Senior Analyst - Onsite Technical Support to work in our Aliso Viejo or Irvina, CA offices. This role will be 100% onsite. What can you expect? We are seeking a talented and motivated Desktop Support Analyst to join our team. Joining our team will provide you with the opportunity to work for a best-in-industry company while utilizing and enhancing your customer service and technical skills. You will you will be responsible for providing technical support related PCs, mobile devices, printers, videoconferencing, business application software, telecommunication issues and local network issues to internal employees and clients across multiple operating companies and locations. What is in it for you? Join the leading professional services company in the areas of risk, strategy and people, with a 150-year heritage of shaping industries, driving innovation and serving the public good Work in a global, diverse, forward-thinking environment where everyone is encouraged to be a leader and shape their career A fast-paced, exciting and friendly culture Competitive salary, benefits, 401K matching, retail discounts and much more We will count on you to: Performs installations, trains, maintenance, troubleshoots and repairs of all OpCo desktop hardware/software technologies Provide onsite support for walk-in colleagues at TechStop Provide onsite/remote desktop support & take Service Desk calls and chats support Performs activations and supports Mobile devices Perform PC builds/reimages for new hires, refreshes, break-fix etc Assists with setup, and operation of audio visual hardware as; required by end user Determines appropriate hardware/software based on corporate policy and end user requirements Uses corporate Incident Management System to record and track all support work Responds to incidents within SLA, or within a timely manner; with appropriate level of urgency, and follows up with customers on all issues Escalates incident, and questions to appropriate support groups Supports events, such as infrastructure changes, software releases and BRM etc Provides timely updates to Management about service issues, when appropriate Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves Assists administration and maintenance of non-desktop Technology Infrastructure component’s at the request of other Service Towers Assist with, installations, maintenance, troubleshooting and repairs of Office Telephony Systems Maintains accurate hardware and software record using, Corporate Asset Management System for all corporate assets May assist with the procurement of hardware and software. Performs time tracking tasks, as required Supports team’s abilities and functions through positive customer relations. Contributes to, improvement/enhancement of processes and procedures Gains additional knowledge, and stays abreast of current technologies; through employee and company sponsored training, periodicals, and regular interaction with other team members Performs related duties as assigned by management What you need to have: 2 years’ work related experience Required as a Desktop Support Analyst Superior customer service skills Ability to quickly and effectively diagnose and resolve technology issues Work in a very busy and fast-paced environment Stay calm and level headed when under pressure Strong individual / team working ethics Express ideas clearly in both written and oral communications Work independently to plan, organize and prioritize one’s own activities Flexibility and availability to travel to various offices & work after hours if needed What makes you stand out? Possess positive attitude Bachelor’s degree preferred but not required Self-motivated Strong work ethic A Certification, Microsoft or other certifications desired (i.e. MSCDT, MCP, MCSE) Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. #LI-RB2 The applicable base salary range for this role is $59,800 to $119,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Click here to return to the MMC Careers Site Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.
- 4 Days Ago
Applications Technical Analyst
- Washington Corporations
-
Missoula, MT
FULL_TIME
- This is a fulltime permanent staff position located in Missoula, Montana. Remote candidates will be considered with ability to travel to Missoula, MT, Butte, MT, and Vancouver, BC, Canada several time...
- 24 Days Ago
Technical Support Agent
- Montana Internet
-
Helena, MT
FULL_TIME
- Technical Support Agent Love technology? Come learn with us! Montana Internet is seeking a Technical Support Agent to provide support while delivering next-level customer service. Our Technical Suppor...
- 28 Days Ago
Technical Support Officer
- Shift4 Europe (formerly Finaro)
-
Malta, MT
FULL_TIME
- The Shift4 Technical Support Centre is responsible for monitoring our payments processing systems, to ensure our company mission of uptime all the time is achieved. We also deliver 24/7/365 technical ...
- 3 Days Ago
ATM Technical Support Specialist
- 442 Payment Alliance International, Inc
-
Billings, MT
FULL_TIME
- PAI offers ATM portfolio management services second to none. Our mission is to make the management of ATMs easy and efficient, and by extension, the access to cash for consumers reliable and within an...
- 16 Days Ago
Technical Expert/3rd Level Support for AutoStore
- CH7 Kardex AS Solutions AG
-
Zurich, MT
FULL_TIME
- Die Kardex Gruppe ist weltweit einer der führenden Hersteller von dynamischen Lager-, Bereitstellungs- und Distributionssystemen. Unsere mehr als 2000 Mitarbeiter weltweit entwickeln und fertigen Logi...
- 6 Days Ago
Technical Support Analyst jobs at Popular Companies
Technical Support Analyst
- Cynet Systems
-
Warrenton, VA
- Job Description: Skills: Proficient knowledge of installing, troubleshooting, administering Windows Operating System, Mi...
- 6/2/2024 12:00:00 AM
Technical Support Analyst
- Congruex
-
Fort Lauderdale, FL
- Description Job Profile Technical Support Analyst Ft. Lauderdale, FL Based on Experience Southeast Utilities of GA, a Co...
- 6/2/2024 12:00:00 AM
Technical Support Analyst
- VectorCSP
-
Hampton, VA
- Job Summary: Provide functional support to the Airborne Battle Management and Surveillance (E-7 ABMS) platform which pro...
- 6/2/2024 12:00:00 AM
Technical Support Analyst
- Akkodis
-
Louisville, KY
- Job Responsibilities: Troubleshooting technical issues from the end users Gathering the proper information and escalatin...
- 6/1/2024 12:00:00 AM
Technical Support Analyst
- Optomi
-
Grapevine, TX
- Technical Support Analyst (On-site) *This position will require an on-site presence in Grapevine, TX* Optomi, in partner...
- 5/31/2024 12:00:00 AM
Technical Support Analyst
- Irium - Mexico
-
Elkin, NC
- Job Details: Elkin - North Carolina , USA Salary Range: $62.000 annual gross (Compensation could be higher/lower based o...
- 5/31/2024 12:00:00 AM
Engineering Technical Support Analyst
- Serco North America
-
Washington, DC
- Position Description If you desire an opportunity to help the Navy and Marine Corps, Serco has a great opportunity for y...
- 5/30/2024 12:00:00 AM
Technical Support Analyst
- Binghamton University
-
Binghamton, NY
- Budget Title: Lead Programmer Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Te...
- 5/29/2024 12:00:00 AM
About Montana
Montana (/mɒnˈtænə/ (listen)) is a landlocked state in the Northwestern United States. Montana has several nicknames, although none are official, including "Big Sky Country" and "The Treasure State", and slogans that include "Land of the Shining Mountains" and more recently "The Last Best Place".
Montana is the 4th largest in area, the 8th least populous, and the 3rd least densely populated of the 50 U.S. states. The western half of Montana contains numerous mountain ranges. Smaller island ranges are found throughout the state. In all, 77 named ranges are part of the Rocky Mountains. The easte...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Analyst jobs
$33,766 to $42,968
Most Popular Cities in Montana for Technical Support Analyst Jobs
What does a Technical Support Analyst do?
Technical Support Analyst
Act as the first point of contact for all technical support issues for the entire Gersh user community for all hardware and software applications.
March 22, 2023
Technical Support Analyst in Rome, NY
Enter, monitor, and update support desk tickets in the Tracking System trouble ticket system to track progress and resolution of customer issues.
February 09, 2023
Technical Support Analyst in Riverview, FL
Solve issues independently by using past experience as well as various methods of online research and reading of manuals.
March 07, 2023