Provides professional customer service along with a wide range of technical support and troubleshooting for Internet connectivity and Cobalt TV support. The technician will work with customers on Fiber, DSL, and Wireless Internet; Managed Wi-Fi; modems, routers, PCs; business and home networking, and other activities pertaining to installing and maintaining Hamilton services. Will handle new customer orders and service requests regarding Internet, Telephone, and Cobalt TV services. Ensures each customer receives excellent customer service and proactively seeks opportunities to cross-sell Hamilton services. This position works in the Business Office located in Aurora, NE.
Essential functions:Other responsibilities:
Physical requirements:
Preferred education, experience, and skills: