Telecommunications Engineer designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment. Analyzes existing networks and equipment and identifies opportunities for improvement. Being a Telecommunications Engineer develops solutions that meet business requirements. May require a bachelor's degree in area of specialty. Additionally, Telecommunications Engineer typically reports to a supervisor or manager. To be a Telecommunications Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Provides professional customer service along with a wide range of technical support and troubleshooting for Internet connectivity and Cobalt TV support. The technician will work with customers on Fiber, DSL, and Wireless Internet; Managed Wi-Fi; modems, routers, PCs; business and home networking, and other activities pertaining to installing and maintaining Hamilton services. Will handle new customer orders and service requests regarding Internet, Telephone, and Cobalt TV services. Ensures each customer receives excellent customer service and proactively seeks opportunities to cross-sell Hamilton services. This position works in the Business Office located in Aurora, NE.
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Preferred education, experience, and skills: