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Description

DSHS ALTSA Social Service Specialist 5

We're seeking to hire a Social Service Specialist Intake Supervisor on our team. The duty station is negotiable within HCS Region 3. This position is funded through June 2028.

Home and Community Services is a division of our Aging and Long Term Support Administration (ALTSA) that promotes, plans, and develops long-term care services for people over age 18 with disabilities and our elderly population. This position will supervise ourregional intake team as it relates to Presumptive Eligibility screening, Medicaid Transportation Project and centralized intake duties. In office schedule is based on business needs.

• You enjoy coaching, supporting, teaching, and mentoring
• Fast paced collaborative and creative work
• Building and fostering a positive workplace culture
• Teambuilding
• Building community relationships
• Contributing solution focused ideas
• Facilitating and being an active participant in meetings

• Recruit, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures
• Conduct monthly one on ones with staff
• Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions
• Conduct ongoing reviews of enhanced intakes, and presumptive eligibity, nursing facility level of care activities by staff, ensuring complete and accurate documentation of case activity.
• Prepare written and oral reports, documentation, and forms for program areas supervised
• Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends
• Develop effective collaborative working relationships with key community organizations; provide information, technical assistance, and consultation to agencies and organizations on our programs through public presentations and participation in agency coordination meetings

Who should apply

Professionals with either:

Questions? Email alex.baclaan@dshs.wa.gov and reference 06319.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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