Total Quality Administrator jobs in Wisconsin

About Us

Since 2002, Quality Power Solutions (QPS) has provided end-to-end mission critical power solutions, including expert design, installation and maintenance of UPS systems and generators.  QPS works with clients nationwide, and we maintain our Midwestern values by focusing on service, delivery, consistent performance, and the education of our customers on the many aspects of critical power. Our goal is being our customers trusted experts, so they don’t have to worry about critical power and can focus on what they do best. QPS keeps backup power systems running smoothly, so business can power forward.

Role Overview

We are looking for a Human Resource Administrator in either a full or part-time capacity to provide support within the organization in a variety of administrative duties that support various departments throughout the company, with a customer service-oriented approach. This position interfaces with Leadership and Management Teams to gather and exchange information. Given the nature of the function, strong integrity, and ability to maintain confidentiality is key to the success of the position.  This role is fast paced, with a variety of interesting tasks and changing priorities.

Duties include:

• Compiling and organizing employee time entries, management of payroll processes.
• Assistance in management and support of employee benefits, including health, dental, FLEX, PTO and 401(k).
• Responsible for supporting in our recruitment process, including setting up job requisitions, writing job descriptions, reviewing candidates, and conducting phone screening. Also, scheduling interviews and checking references.
• Creating employee documents such as offer letters, termination letters, promotions, PIPs, etc.
• Creating new policies and making edits to company handbook, and other written policies.
• Coordinating the annual benefits open enrollment process including preparation of materials, conducting employee meetings, and answering employee questions.
• Owning HR forms and templates, including routine maintenance and organization of the HR drive.
• Crafting internal job descriptions that are compliant and detailed.
• Researching compensation data and providing analysis to Leadership team.
• Assisting in the onboarding process, including collecting required documents, assigning PTO, scheduling orientation classes, and collecting feedback.
• Conducting employee touch bases, such as 90-day check-ins, stay interviews and exit interviews.
• Research compliance issues and providing Leadership with recommendations and solutions.
• Facilitates employee surveys, such as engagement and employee happiness surveys.
• Assist with a variety of internal support processes (from things like ordering business cards, coordinating Anniversary gifts, greeting customers, answering phones, etc.)
• Maintain a working knowledge of laws related to Human Resource functions, policies and practices and be fair and consistent in upholding these and all company policies.
• Partnering with members of the Management team on accomplishing special team projects.
• Providing stellar service to our internal staff by being responsive, timely, and accurate in all communications, handle all confidential material and correspondence in a professional manner
• Looking for continuous improvement opportunities on HR processes and makes recommendations to the Leadership team.
• Perform other duties as assigned

Academic and Professional Qualifications

• Associates degree or higher preferred, and at least two years of experience in an HR role.
• Proficient in Microsoft Office Suite, specifically Excel, Word, Outlook, Teams
• Able to quickly learn and use additional software as needed
• Experience working with a team, exposure to scheduling and logistics of a variety of items, preferably in a professional service or technical industry

Required Abilities and/or Skills

• Strong communication skills, both written and verbal
• Be detail-oriented and highly organized
• Be able to prioritize, multi-task, and work independently
• Be client focused, and work with a sense of pride and urgency
• Be ambitious and adaptable to change
• Comfortable in an office environment and team setting
• Have strong technical aptitude or understanding

Physical Demands

• Ability to communicate in an active office environment.
• Ability to efficiently operate all job-related office equipment (telephone, computer, calculator, fax, copier, etc.).
• Ability to communicate via telephone.
• Ability to sit for 80% or more of an 8-hour workday.
• Ability to read and view computer screen.

NOTE:  The specific statements shown in each section of this description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the position.  QPS reserves the right to amend and change responsibilities to meet business and organizational needs.