Total Quality Management Senior Manager jobs in the United States

ABOUT US

Total Management Group is a full service Global Event and Travel agency with expertise in both creative & logistic with offices in London and New York. We deliver Event Management services at every scale, seamless & cost effective Travel Agency support alongside Creative & Design solutions that drive connection.

We are currently seeking an outstanding candidate to join our fast-growing Events division, Total Management Events.

With a wealth of experience behind us, synergistic supporting services and our company values, Total Management offers a service that is uncompromised in delivering seamless, thought out, top quality event and travel solutions to global corporate clients, leading brands, and industry names.

At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.

ROLE OVERVIEW

As Senior Event Manager, you are responsible for the successful project delivery of events across our key accounts, taking accountability of everything from planning through onsite execution and reconciliation.

This is an opportunity to grow in this hands-on multifaceted fast paced role working on a range of event briefs and client proposals. You will always seek to enhance our clients experience by working creatively & proactively, you will be solution driven, and relationship oriented and able to work to tight deadlines.

In a senior position you will be able to manage large scale budgets and confident with complex financials that span across several currencies. You will be a strong leader and able to motivate and collaborate with your team on project deliverables.

SKILLS AND ATTRIBUTES

• 4 years experience in Event Management and strong project management skills.
• Creating detailed proposals and event briefs, client pitching.
• Experience sourcing and communicating with suppliers globally.
• Solid understanding of global venues, alongside excellent research skills.
• Good understanding of AV and production.
• Experience with RFP’s.
• Confident managing large scale budgets and event forecasts in multiple currencies.
• Demonstrate outstanding time management, problem solving and organisational skills.
• Ability to anticipate needs, prioritize and work to tight deadlines.
• Willingness to take initiative and to adapt a ‘can-do’ and flexible attitude.
• A creative and organised mindset.
• Delivering a great customer experience and maintaining an above and beyond attitude.
• Able to work collaboratively with the team and other departments and supporting divisional directors.
• Line management experience, managing teams both on and off projects whilst managing own events and clients.
• Supporting company business development including identifying target clients, outreach, pitching and closing.
• Strong communication skills both written and verbal.
• Fluency in English is essential and proficiency in other languages is a bonus.
• Proven experience with IT programmes such as Microsoft Word, Excel, Sales force, and PowerPoint.

THE IMPACT YOU CAN HAVE

• A drive to go above and beyond to provide the ultimate customer and client experience.
• The coordinator of all thing’s events related with an ability to multitask and revel in the fast-paced environment, always able to deliver to tight deadlines.
• You are adaptable, efficient, and work proactively striving for the company to successfully meet its goals.

WHY TOTAL MANAGEMENT

We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement.

Working closely with the UK and US office and traveling with clients to execute events globally, there will be traveling and spending periods of time abroad, for client site visits and to facilitate events.

WHAT IS ON OFFER

• Competitive salary
• 22 days annual leave plus set federal holidays
• Hybrid working, 4 days in the office and 1 day from home
• Additional 20 days per year work from home
• Health, Dental & Vision
• 401K
• Preferential Travel Rates
• Monthly Pay Day Meals & Company Socials