Traffic/Rate Analyst jobs in Idaho

Overview

St. Luke’s Health System in Boise, ID is seeking a Systems Analyst to join our Digital Adoption & Collaboration Tools team.

Under minimal supervision, the System Analyst collects business requirements, analyzes, and evaluates existing and/or proposed systems and designs in partnership with technical subject matter experts to develop IT system solutions in response.

What You Can Expect:

• Directly contribute to the modernization and optimization of the St. Luke’s Health System workplace, driving innovation and strategic improvements that have a tangible impact on the organization’s success.
• Help improve overall productivity and employee satisfaction within the organization.
• Enhance your professional growth and versatility by gaining expertise in diverse IT domains, such as cybersecurity, cloud computing, user experience, and digital transformation, through cross-functional collaboration.

Responsibilities:

• Collaborate with stakeholders to understand individual business needs.
• Evaluate existing business processes and systems to identify areas for improvement.
• Implement new software applications and systems, performs upgrades consistent with project plan(s), technical specifications, and operations requirements of the health system. Provide proactive remediation of potential issues.
• Tests and validates software applications and systems to ensure proper operation, implementation of software design and end-user acceptance.
• Identify and diagnose issues that arise in the supported application area as well as issues that impact other application teams, and work to resolve them. Assess severity of issues and prioritize responses as appropriate.
• Ensures documentation is provided for support, end user training and testing/validation. May provide implementation support with end users.
• May assist in developing project plans and details. Apply principles of Project Management (may include but not limited to: project schedules, agile principles, budget and status reports) to accomplish project objectives.
• Follows established protocols in the execution of all activities to ensure the safety and security of information system assets, processes, and data.
• Possesses advanced knowledge of subject matter. Handles complex issues and problems across multiple platforms and refers only the most complex issues to higher-level staff.
• Provides coaching and mentoring to others in acquiring knowledge and skill development
• Perform other duties and responsibilities as assigned.

Qualifications:

• Education: Bachelors degree or experience in lieu of degree
• Experience: 4 years relevant experience

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.