Training Center Manager jobs in Massachusetts

For hospitality, by hospitality. 

Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

If you are enthusiastic about hospitality and want to be a part of an innovative and cutting-edge solution, it’s time to join us in our mission to revolutionize the industry here at Tripleseat!

We are seeking an experienced Sales Training Manager with a strong background in sales and prospecting training, and proficiency in the SPIN Selling methodology and Strategic Sales. The ideal candidate will have a proven track record in sales, sales training and excellent communication skills, and the ability to train and motivate sales teams to achieve their targets.

This role will be based in our Concord, MA headquarters. 

What you will do:

• Develop and Deliver Sales Training Programs:

  • Design, develop, and implement comprehensive sales training programs focused on SPIN Selling and Strategic Sales techniques.

  • Conduct training sessions for new hires and ongoing training for existing sales staff.

  • Create training materials, including manuals, presentations, and e-learning modules.

• Sales Coaching and Mentoring:

  • Provide one-on-one coaching and mentoring to sales representatives to improve their skills and performance.

  • Monitor and evaluate the progress of trainees through assessments and feedback sessions.

  • Identify individual and team training needs and develop tailored training plans. 

• Sales Strategy and Planning:

  • Collaborate with sales leadership to develop and refine sales strategies and techniques.

  • Assist in setting ramping and onboarding KPI’s and developing action plans to achieve them.

  • Analyze sales data and performance metrics to identify areas for improvement.

• Prospecting and Lead Generation:

  • Train sales teams on effective prospecting techniques and lead generation strategies.

  • Share best practices for identifying and qualifying potential customers.

  • Develop and implement prospecting tools and resources.

• Performance Analysis and Reporting:

  • Track and report on the effectiveness of training programs and sales performance.

  •  Use data and analytics to measure training outcomes and identify areas for enhancement.

  •  Prepare regular reports for senior management on training activities and sales performance.

What we are looking for:

• Minimum of 5 years of experience in sales, with a proven track record in prospecting and selling.

• At least 3 years of experience in a sales training role within B2B Companies

• Bachelor's degree in Business, Marketing, or a related field.

• Excellent communication and presentation skills.

• Strong coaching and mentoring abilities.

• Proficient in SPIN Selling techniques and other sales methodologies.

• Analytical skills to assess training needs and measure training effectiveness.

• Ability to design and deliver engaging and impactful training programs.

• Familiarity with CRM software and e-learning platforms.

• Motivated, results-driven, and a team player.

Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees:

• Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of.

• Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances.

• 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement.

• Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security.

• Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance.

• Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being.

Here at Tripleseat, we make sure that everyone has a seat at the table. That’s why we’re proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are committed to fostering a company-wide culture centered around inclusion, diversity, and equity. Tripleseat empowers all team members to realize the full potential of themselves and others. Everyone Valued – Everyone Included.