Training Center Manager jobs in New York

Job Description:

We are seeking a dynamic and organized Front Desk Receptionist and Social Media Manager to join our team. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to manage our social media presence effectively. This dual role is perfect for someone who is both personable and tech-savvy, able to handle front desk responsibilities while also driving engagement across our social media platforms.

Responsibilities:

Front Desk Receptionist:

• Greet and welcome clients and visitors with a warm and professional demeanor.
• Manage incoming calls, emails, and appointments efficiently.
• Maintain a tidy and welcoming reception area.
• Assist clients with inquiries and provide accurate information about our services.
• Schedule and confirm appointments, ensuring optimal use of time and resources.
• Handle administrative tasks such as data entry, filing, and office supply management.

Social Media Manager:

• Develop, implement, and manage our social media strategy.
• Create and curate engaging content for our social media platforms (e.g., Instagram, Facebook, Twitter).
• Monitor social media accounts for comments and messages, responding promptly and professionally.
• Track and analyze social media performance using analytics tools.
• Stay up-to-date with the latest social media best practices and trends.
• Collaborate with the marketing team to align social media efforts with overall marketing goals.

Social Media Handles:

• Instagram: [Your Instagram Handle]
• Facebook: [Your Facebook Handle]
• Twitter: [Your Twitter Handle]
• Other relevant platforms: [Other Handles] (if applicable)

Qualifications:

• High school diploma or equivalent; associate or bachelor's degree preferred.
• Proven experience as a receptionist, front desk representative, or similar role.
• Experience managing social media accounts for a business.
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite and social media platforms.
• Excellent organizational skills and attention to detail.
• Ability to multitask and manage time effectively.
• Positive attitude and a professional appearance.

Preferred Skills:

• Knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite).
• Familiarity with social media scheduling tools (e.g., Square Appointments, Acuity).
• Basic understanding of SEO and web traffic metrics.
• Experience with customer relationship management (CRM) software.

Benefits:

• Opportunities for professional development and growth.
• A supportive and collaborative work environment.

If you are a motivated individual with a passion for customer service and social media, we would love to hear from you. Please submit your resume and a cover letter detailing your experience along with you social media handles, and why you would be a great fit for this role.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 10 – 20 per week

Schedule:

• 4 hour shift
• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Brooklyn, NY 11210 (Required)

Ability to Relocate:

• Brooklyn, NY 11210: Relocate before starting work (Required)

Work Location: In person