Overview

JOIN OUR TEAM!

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The Food Court Assistant Manager is responsible for assisting in overseeing all aspects of the food court by ensuring a profitable, efficient, and clean facility while meeting company performance standards.

Bosselman Travel Center has many benefits to offer you that you will not find anywhere else like:

• Paid vacation 
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman Travel Center offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

• Handle all problems that cannot be handled at a lower level.
• Ensure all personnel are in proper working uniform and neat in appearance.
• Ensure the cleanliness, organization, and overall appearance of the store meets company standards and is in proper working order, inside and out.
• Report all maintenance, customer, and personnel problems to upper management regularly.
• Assist in providing annual and 90-day evaluations of staff.
• Assist in implementing and enforcing company policies and procedures.
• Assist in making sure all personnel are trained thoroughly.
• Be proficient in opening and closing the store, including the completion of all required paperwork.
• Assist in hiring, disciplinary action, and termination of personnel with the involvement of the Management Team and Corporate Human Resources Department.
• Assist in making sure employees are following the proper procedures for all aspects of food operations and handling/storage of product, which complies with all food handling guidelines to meet or exceed state/federal regulations.
• Prepare any prep work and stocking for the next shift and as need for all concepts.
• Handle and prepare RAW chicken products properly and to safety standards.
• Use and clean fryers, speed ovens, and all other ovens according to safety and company policies.
• Record temps and waste properly.
• Assist in oversight of staffing levels and ensure budget goals are maintained.
• Ensure equipment is updated and maintained.
• Assist Food Court Manager in holding and conducting shift and department meetings as required and report to upper management as needed.
• Ensure compliance with all federal and state laws.
• Ensure the security of merchandise in the facility.
• Communicate appropriately with customers and all company personnel.
• Oversee and perform all managerial duties when manager is away.
• Provide friendly and competent customer service.
• Report for work in a timely manner when scheduled with regular and consistent attendance.

Additional Job Duties:

• Assisting in other duties, as assigned.

Supervisory Responsibilities:

• Directly supervise 5 or more employees.

Qualifications

Education and/or Experience (include certs or licenses needed):

• Must have one to three years experience with food court operations.

Minimum Qualifications:

• Must have strong communication skills.
• Must have management training or equivalent.
• Must display use of good judgment and demonstrate leadership qualities.
• Must be able to work nights, weekends, and holidays as needed. 
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:  The physical demands described here are representative of those that must be met by the Food Court Assistant Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.