Trust Operations Team Supervisor jobs in Colorado

The Trust Securities Operations Specialist– Pacific Premier Trust (PPT) has a primary responsibility to review, authenticate, and process alternative asset transactions (specifically purchases). Initially focused on a single security type with a goal of developing expertise across private equity, private debt, and real estate to support the team. The team is tasked with reviewing if assets are administratively feasible for PPT to custody (inclusive of IRS guidelines, regulations, and internal polices/procedures). The primary goal of the team is to ensure compliant, accurate, and timely investment transactions for our clients. Day to day activities revolve around communicating effectively primarily via phone and secondarily via email with clients, third parties, and asset sponsors to resolve discrepancies and drive requests to completion. All activity must adhere strictly to trust regulations and security standards including our customer identification program, the Gramm-Leach-Bliley Act, Bank Secrecy Act, Internal Revenue Code, and all other applicable banking and trust regulation set forth by the IRS and various other regulatory agencies.

RESPONSIBILITIES

• Review accuracy of client submissions and reroute if necessary in Salesforce.
• Update or maintain priority and status of outstanding transactions daily.
• Record client contact and outstanding requests for internal reference and record keeping.
• Maintain, organize, and archive purchase documents with consistency and detail.
• Complete asset setup in systems consistent with internal department procedures.
• Confirm and update asset contact information (name, phone, email, address).
• Apply judgment in prioritizing client requests appropriately for daily processing.
• Generate cash disbursements (wires, checks, ACH) for external recipients.
• Book real time share movements to client accounts.
• Add/remove compliance rules to assets and accounts as they relate to purchases.
• Research transaction history to determine next steps of alternative asset setup and determine if assets are administratively feasible, acceptable per BSA, and within PPT’s risk appetite.
• Monitor internally and externally status of cash transfers as they pertain to purchases.
• Perform security verifications on details of purchases with clients and authorized third parties.
• Ensure completion and accuracy of transaction prior to quality control submission.
• Research existing assets to determine next steps in client submission.
• Review deeds and confirm liens of collateral as they relate to the transaction.
• Review subscription/purchase/partnership agreements for correct vesting and completion.
• Review capital call requests from sponsors and determine next steps for funding.
• Develop personal introductions and closing remarks upon receipt and completion.
• Support the team by participating in the call hotline for general purchase inquiries.
• Perform security verification per our customer identification program with clients and authorized third parties to confirm transaction details and mitigate risk.
• Educate clients on requirements on submitting and completing purchases.
• Identify partnership opportunities with clients and sponsors during the course of business.
• Effectively communicate the complexities of the review process and form completion.
• Partner with Relationship Management on High Net Worth accounts for execution.
• Communicate with internal departments via Salesforce on asset reviews and setup for downstream processing.
• Set realistic expectations with clients and third parties on timelines for request completion.
• Ensure all procedures and policies related to client contact are adhered to.
• Under the guidance of senior team members, assist in processing activities related to institutional client conversions and deconversions.
• Under the guidance of senior team members, develop an understanding of processing activities across multiple security types (private equity, private debt, and real estate).
• Other duties as assigned.

QUALIFICATIONS

• Minimum 1-year financial services or equivalent work experience.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $19.28 to $28.92. Actual compensation will vary based on various factors including but not limited to location, experience, and performance. A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position. For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)