User Liaison jobs in Maryland

User Experience Designer

Baltimore MD

Hybrid 2-3 days in the office per week

12-Month Contract-to-Hire

Pay Rate: $30-$35/hr

The ideal User Experience Designer will be given the opportunity to support the highly collaborative Customer IT team, focusing on product design, UX/UI design, service design, content design, and user research. Additionally, this team focuses on our client’s chatbox platform, billing and payment, outage management, voice of customer platform, and 20 projects/product teams in need of content, service, and UI/UX design. The selected User Experience Designer will be able to work autonomously and be eager to learn and grow in an agile, cross-functional environment.

If you are detail-oriented, naturally inquisitive, and eager to work in a fast-paced environment, we encourage you to apply!

Requirements:

• Bachelor’s Degree in Information Technology, Digital Design, Graphic Design, or related field.
• 1-3 years of experience with product design, UX/UI design, content design, and/or user research.
• Must have a portfolio of design work to share during interviews.
• Interested in working with a front-end customer-facing product.
• Interest in working with design tools like Sketch and Figma.
• Interest in working with an agile work management tool like Azure DevOps or Confluence.
• Demonstrated strong teamwork skills with self-motivation to achieve success in a rapidly evolving environment.
• Innately curious and eager to work in Innovation.
• Excellent communication skills - Able to effectively communicate highly technical information in non-technical terminology (written and verbal).
• Possesses excellent analytical, organizational, conceptual, and problem-solving skills.

Your Responsibilities Include:

• Support the design process to be data-driven
• Support our client’s design team on branding.
• Hands-on project-facing work for various initiatives across our client’s design team.
• Collaborate with the product teams to make sure the design process is driven by UX
• Enhance knowledge of and compliance with preferred technologies, methodologies, standards, and policies. Maintain technical knowledge and business acumen within own discipline or function.
• Ideate, design, and develop process and technology improvements such as process or test automation.
• Independently meet with business groups involved in miscellaneous projects.

What’s in it for you?

A welcoming team environment where you will be provided an opportunity to work with a Fortune 100 company. Eight Eleven group offers Health, Dental, and Vision benefits, weekly pay, holiday paid time off, and sick leave.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.