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Vendor Relations Specialist jobs in Idaho

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Employee Relations Specialist
  • WinCo Foods
  • Boise, ID FULL_TIME
  • Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

    Job Summary

    Performs professional Human Resource employee relations related duties under the general direction of the Employee Relations Director. Works closely with the Store Management, General Office Human Resource team, and regional employees. Responsible for some or all of the following functional areas employee relations, employment law compliance, investigations, policy compliance, training, coaching and providing human resource and employee relations recommendations and direction to management and employees. Consistently provides friendly and engaging customer service to internal and external customers. Perform related work.

    Typical Duties and Responsibilities

    • Investigate and resolve complaints, issues and concerns of varying complexity regarding employment practices, alleged misconduct, and violation of policy, contract and/or employment law originating from various sources.
    • Partner in the resolution of internal investigations. Conduct investigation interviews with pertinent individuals, both remotely and in person.
    • Conduct thorough research to identify applicable company policies and practices, and determine when a company policy violation has occurred. Recommend action(s) to appropriately resolve the case and proactively prevent further occurrence.
    • Coach management to effectively identify, navigate, and resolve employee relations and performance management issues.
    • Assist as needed in preparing corrective action documents, performance improvement plans, and preparing for employee conversations.
    • Review escalated matters with appropriate stakeholders.
    • Proactively identify opportunities to educate managers on employee relations trends, policy, and law.
    • Provide front-line support in the prevention, resolution, and referral of employee relations issues.
    • Provide policy interpretation, review and advice on violations of rules, regulations, policies, and procedures. Follow up to calls and conducting investigations when needed.
    • Assist and encourage users and customers to make effective use of the HR resources in order to drive rapid resolution and empower the customer. Educate and inform customers of the full range of HR services available to them.
    • Deliver friendly and engaging customer service to internal and external customers by telephone, email, and in person. Model friendly, enthusiastic customer service with an emphasis of taking care of the customer.
    • Maintain recordkeeping of all employee relations matters in the employee relations case management system. Monitor and analyze employee relations data to address identified themes.
    • Take ownership of all assigned tasks, initiatives, inquiries, and escalations. Ensure cases are resolved and completed efficiently and with a high-level of quality. Follow up and provide feedback, guidance, and coaching to customers, stakeholders, and colleagues.
    • Performs other duties as assigned or needed.


    Requirements

    Education

    • Bachelor’s degree in Human Resources (or related field) or equivalent experience in a formal Human Resource position such as Human Resource Generalist, Human Resource Business Partner, Employee Relations Specialist, Labor Relations Specialist, or similar in addition to experience listed below.


    Experience

    • At least two (2) years of direct employee relations experience providing guidance to management and researching, investigating and responding to employee member issues and concerns.
    • Demonstrating advanced knowledge of federal, state and local employment (EEO) and labor laws.
    • Demonstrating strong knowledge in the use of Microsoft Office (Excel, Word, Outlook, etc.) software.
    • Communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, external clients, etc.).
    • Utilizing time management skills such as prioritizing, organizing, tracking details and meeting deadlines of multiple projects with varying completion dates.
    • Demonstrating success in objectively consulting employees and managers on employee relations issues of varied scope and complexity consistent with company protocol.
    • Applying strong conflict resolution skills.
    • Applying in-depth knowledge of federal and state regulations regarding employment practices related to the day-to-day management of employees to reduce legal risks and ensure regulatory compliance.
    • Conducting basic research, analyzing data, and preparing recommendations.
    • Demonstrating a professional level of confidentiality handing sensitive applicant, employee and company information.
    • Developing and maintaining effective relationships with team members, managers and employees.


    Ability to

    • Consistently provide friendly and engaging customer service to internal and external customers.
    • Manage a high volume of Employee Relations cases.
    • Maintain a high level of integrity, confidentiality and a very professional attitude.
    • Demonstrate advanced written and oral communication skills, including skill in writing thorough, logical, well-written analytical reports to convey complex issues.
    • Travel up to 10% of the time for business purposes (within state and out of state).
    • Multi-task and work in a fast-paced, often stressful, multiple-priority environment.
    • Work independently and efficiently with minimal supervision (self-motivated, take initiative, and drive results).
    • Be highly adaptable to change.
    • Respond to calls on urgent matters including after business hours, on weekends and holidays.
    • Perform all tasks with integrity and dependability.
    • Sit, twist upper body and use both hands repetitively for extended periods of time.
    • Perform all tasks with integrity and dependability.


    Additional Requirements

    • Valid Driver’s License and acceptable Department of Motor Vehicles driving record.


    Machines and Equipment Operated

    • Office machines (multi-line telephone, computer terminal, copier/scanner, fax machine, laptop, cell phone, etc.).
    • Motor vehicle


    Preferred Education, Experience and/or Credentials

    • Multi-state experience, including specific experience with California, Washington and Oregon.
    • Experience providing virtual Human Resources support to employees in multiple locations.
    • Two (2) or more years of direct experience conducting investigations of harassment, discrimination and retaliation.
    • Experience working in a customer service environment.
    • Experience using a case management system.
    • PHR/SPHR and SHRM-CP/SHRM-SCP certifications.


    The above statements are intended to describe the general nature of work performed by the employee(s) assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

    As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
  • 2 Days Ago
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Patient Relations Specialist
  • St Lukes Health System (Boise ID)
  • Boise, ID FULL_TIME
  • Category Professional Work Unit Risk Management System Office Position Type Full-Time Work Schedule DAY Requisition ID 2024-87639 Default: Location : Location US-ID-Boise Work Location : Name 800 E Pa...
  • 2 Days Ago
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Community and Media Relations Specialist
  • Nampa School District
  • Nampa, ID FULL_TIME
  • Position Title: Community and Media Relations Specialist Department: Business Services Location: District Office Classification: Classified, Exempt Reports To: Executive Director of Operations SUMMARY...
  • 9 Days Ago
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Customer Relations Specialist
  • Anthem Broadband
  • UNKNOWN, ID FULL_TIME,PART_TIME,TEMPORARY,OTHER
  • Position Summary:Provide a needs-based analysis for every customer to present a variety of customized product options quickly and thoroughly. Represent Anthem Broadband in an honest, helpful, genuine,...
  • 18 Days Ago
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Cosmetic Merchandiser (2023-31313)
  • Apollo Retail Specialist
  • Boise, ID PART_TIME
  • As a cosmetic merchandiser, you’ll take on project-based work to ensure cosmetic products, graphics, and displays are visually appealing to attract and engage shoppers, build strong relationships with...
  • 4 Days Ago
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Future Opening: Telecommunications Tower Technician (Green Hand)
  • Larson Tower Specialist
  • Idaho Falls, ID FULL_TIME
  • We are seeking a motivated and eager individual to join our team as a Telecommunications Tower Technician (Green Hand). The successful candidate will be responsible for assisting senior technicians wi...
  • 7 Days Ago
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Vendor Relations Specialist jobs at Popular Companies

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Relationship Specialist
  • Texas Dow Employees Credit Union
  • Pearland, TX
  • Position Summary: The Relationship Associate delivers a unique and memorable Member experience aimed at improving Member...
  • 6/11/2024 12:00:00 AM
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Public Relations Specialist (Hybrid)
  • General Dynamics Information Technology
  • Falls Church, VA
  • Public Relations Specialist We are looking for a creative, passionate and energetic public relations professional to joi...
  • 6/11/2024 12:00:00 AM
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Senior Procurement and Vendor Relations Specialist
  • BSC Industries
  • Canton, MA
  • Job Title: Senior Procurement and Vendor Relations Specialist Overview: As the Senior Procurement and Vendor Relations S...
  • 6/10/2024 12:00:00 AM
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Senior Provider Relations Specialist
  • Sanford Health
  • Sioux Falls, SD
  • Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the Unite...
  • 6/10/2024 12:00:00 AM
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Relationship Specialist
  • OPENLANE
  • Houston, TX
  • Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 30...
  • 6/9/2024 12:00:00 AM
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Customer Relations Expert - NY
  • ITA Airways
  • ITA Airways is seeking a New York based Customer Relations Expert to work with and across different departments with the...
  • 6/8/2024 12:00:00 AM
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Relationship Specialist
  • AFCC Automotive Finance Canada Inc
  • Winnipeg, MB
  • Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35...
  • 6/8/2024 12:00:00 AM
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Relationship Specialist
  • Poca Valley Bank
  • Charleston, WV
  • Answer incoming calls for the bank Research required information using available resources Obtain and evaluate all relev...
  • 6/8/2024 12:00:00 AM
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About Idaho

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Vendor Relations Specialist jobs
$48,828 to $61,845

Most Popular Cities in Idaho for Vendor Relations Specialist Jobs

What does a Vendor Relations Specialist do?

Vendor Relations Specialist
Facilitate tradeshow research & analysis and schedule meetings for upcoming show(s).
May 16, 2023
Create and manage RFPs when seeking out new vendors.
April 24, 2023
Respond to drop-ship vendor-related issues .
April 22, 2023
Assist with vendor quote paperwork and administration.
April 10, 2023
Manages Vendor Inbox to address inquiries and escalations from ground researchers or vendors.
March 19, 2023
Performs a group of related tasks that support the accuracy, reliability or acceptability of results of the work group.
March 18, 2023
Works with other team members to provide guidance, training and technical direction.
January 15, 2023
Assists in cross functional projects and achieves timely and accurate deliverables.
November 19, 2022