Visitor Research Analyst - Museum jobs in Indiana

Visitor Research Analyst - Museum evaluates and researches visitor experiences, learning, exhibition, program etc. Utilizes findings to inform appropriate exhibit and improve museum program development. Prepares visitors reports and technical papers to suggest enhanced innovative learning environments for museum. Being a Visitor Research Analyst - Museum requires a master's degree of social science or its equivalent. Typically reports to a supervisor or a manager. The Visitor Research Analyst - Museum gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Visitor Research Analyst - Museum typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Visitor Services Assistant, Part-Time
  • The Children's Museum of Indianapolis
  • Indianapolis, IN PART_TIME
  • Job Details

    Description

    OVERVIEW:

    The full-time Visitor Services (VS) Assistant provides exceptional customer service to constituents of The Children’s Museum of Indianapolis. The assistant is responsible for greeting, engaging, and providing way-finding assistance as well as facilitating a positive service experience at designated customer touchpoints throughout the museum building and campus. The incumbent works during public hours, and afterhours events. The assistant, as part of the front-line services team, upholds the museum’s exceptional customer service standards of safety, courtesy, show, cleanliness, and efficiency.

    The Children’s Museum is fiercely devoted to our Diversity, Equity, Accessibility, and Inclusion (DEAI) efforts. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences.

    Reports to: Visitor Services Security Supervisor

    Essential Responsibilities

    • Provides exceptional service in face-to-face contact with museum visitors. Is trained and adheres to the museum customer service standards in the carrying out of daily post and work assignments. Exhibits a positive professional demeanor.
    • Interacts positively with visitors and responds to questions and concerns. Resolves visitor concerns quickly and tactfully. Responds to visitor needs for first aid and lost children. Remains visible and approachable.
    • Represents the VS team through the execution of job duties and post assignments, such as entry gates, greeting, school arrival, lost and found and equipment rental.
    • Facilitates and controls the operations of the Carousel by emceeing rides and ensuring that all safety standards are maintained with regards to visitors.
    • Assists with ensuring safety and security through observation, the timely reporting of concerns or incidents, providing crowd control, performing emergency assistance, and reuniting lost children and adults.
    • Proactively seeks up-to-date information to remain knowledgeable of museum daily operations and activities, wayfinding, and emergency protocols.
    • Welcomes and orients visitors and proactively promotes daily museum events, programming, and the sale of memberships.
    • Uses software system to record admission tickets and member attendance and conduct sales at equipment rental. Balances cash drawer at assigned locations and strictly follows cash handling procedures. Follows museum defined data entry standards.
    • Demonstrates good judgment in dealing with customer recovery situations. Recognizes and reports visitor trends.
    • Maintains a solid attendance record and adhere to the VS department Standards and Expectations manual.

    Requirements

    • One (1) year of proven experience in customer service delivery, preferably in a similar large public venue. Demonstrated proficiency in handling customer service situations and demonstrates good judgement with customer recovery.
    • CPR / AED certification preferred.
    • Must enjoy high energy interactions with diverse audiences and can communicate effectively and in a positive manner, even under high-stress situations.
    • Demonstrated proficiency in basic data entry and admissions software and the ability to handle and reconcile cash.
    • Must be able to work in a fast-paced environment that values diversity and is child-centric.
    • Professionalism, and the capacity to maintain a positive working relationship with a large team of diverse staff and volunteers.
    • Must be able to work weekends, holidays, and evening shifts.
    • Special consideration given to those applicants who are multi-lingual.

    Ada Requirements

    • Must be able to review daily handouts and email communication. Must be able to interface with computer monitor screen.
    • Must be able to communicate via telephone, one-on-one conversations, and public presentations.
    • Must be able to handle moderate keyboard, a handheld scanner and calculator use for administering ticket sales and moderate paperwork processing.
    • Must be able to stand, walk, and sit for extended periods of time. Must be able to navigate the museum’s building and campus. Must be comfortable working in a loud environment and operate a spinning attraction (carousel) without developing motion sickness.
    • Must be able lift up to 25 lbs.; work outside in all weather conditions and tolerate dust in the indoor environment.
  • 7 Days Ago

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Museum Retail Manager
  • Conner Prairie Museum
  • Fishers, IN OTHER
  • Job Details Job Location: Conner Prairie Museum - Fishers, IN Position Type: Full Time Education Level: Bachelor's Degree Salary Range: Undisclosed Travel Percentage: Negligible Job Shift: Day Job Cat...
  • 4 Days Ago

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Analyst, Research
  • FedEx Logistics
  • Mooresville, IN FULL_TIME
  • MOORESVILLE INDIANAMonday-Thursday 3:00p-1:30a$20.00 per hour $1.50 shift differential About FedEx Supply ChainFedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-par...
  • 9 Days Ago

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Research Analyst
  • Zudu
  • Edinburgh, IN CONTRACTOR
  • Research Analyst ( 12 Month Contract )Ideal Start Date: July 2024Location: Office-Based/Hybrid (Edinburgh or Dundee office)Salary: Competitive – Dependent on ExperienceZudu is a distinguished technolo...
  • Just Posted

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Research Analyst
  • Indiana University Indianapolis
  • Indianapolis, IN FULL_TIME
  • MOLECULAR GENETICS (IN-MOLG-IUINA)One of the first human genetics departments in the country, the Department of Medical and Molecular Genetics at IU School of Medicine has a rich history of training g...
  • 15 Days Ago

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OPERTIONS ANALYST-II-RC
  • McLaughlin Research Corp
  • Crane, IN FULL_TIME
  • Job Description: Operations research analysts help determine better ways to coordinate and manage large organizations that require the effective use of money, materials, equipment, and people. This is...
  • 16 Days Ago

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Research Analyst
  • Lee & Associates Dallas/Fort Worth
  • Dallas, TX
  • The Research Analyst will join the DFW Lee & Associate Marketing & Research team in Dallas (Addison) to aid our office, ...
  • 6/10/2024 12:00:00 AM

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Research Analyst
  • Comprehensive Approach Solutions
  • Tampa, FL
  • Comprehensive Approach Solutions (CAS), is a Minority-owned, Service Disabled Veteran Owned Small Business (SDVOSB) spec...
  • 6/10/2024 12:00:00 AM

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Research Analyst Senior
  • City of Austin Texas
  • Austin, TX
  • APH Planning & Evaluation Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelors deg...
  • 6/9/2024 12:00:00 AM

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Research Analyst
  • Gatewood Wealth Solutions
  • Saint Louis, MO
  • Gatewood Wealth Solutions is seeking a skilled and dedicated Research Analyst to join our team in St. Louis. The Researc...
  • 6/9/2024 12:00:00 AM

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Research Analyst
  • Peraton
  • Huntsville, AL
  • Responsibilities: Peraton offers enhanced benefits to employees working on this critical National Security program, whic...
  • 6/9/2024 12:00:00 AM

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Research Analyst
  • Colliers
  • Walnut Creek, CA
  • Make your next move an expert one. At Colliers it's not our success that sets us apart, it's how we achieve it. Our peop...
  • 6/8/2024 12:00:00 AM

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Research Analyst
  • First Trust Capital Management L.P.
  • Chicago, IL
  • Summary The Research Analyst role at First Trust Alternative Investment Research (“FT AIR”) is focused on supporting all...
  • 6/8/2024 12:00:00 AM

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Research Analyst
  • Goodwin Procter LLP
  • San Francisco, CA
  • Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambi...
  • 6/8/2024 12:00:00 AM

Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west. Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Visitor Research Analyst - Museum jobs
$49,192 to $80,831