Visual Merchandising Manager jobs in Massachusetts

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

As the Manager of Wholesale Visual Merchandising for North America, you will play a critical role in enhancing Visual Merchandising activities tailored to support the North America wholesale business. This role, reporting to the Sr. Manager Wholesale Visual Merchandising, includes collaborating with cross-functional partners (internally & externally) while translating global guidelines into effective North American wholesale strategies, ensuring alignment with market dynamics. This position holds responsibility for executing the visual merchandising strategic direction to provide sell-in and sell-thru guidelines for various accounts and door clusters.

MAJOR ACCOUNTABILITIES:

Wholesale Brand Experience

• Act as a brand ambassador by leading the execution of brand wholesale experience strategies across assigned North American wholesale accounts.

• Collaborate with the Field Brand Presentation team, assisting in workshops and virtual training sessions to develop visual merchandising techniques within your designated accounts.

• Lead the strategic direction for the designated accounts, Wholesale Visual Merchandising directives, ensuring alignment with key product investments and brand initiatives for the wholesale market.

Wholesale Marketing

• Collaborate with the Creative Visual Merchandising and Operations team to manage the execution of all NB related visual experience concepts, spaces, and properties in assigned wholesale accounts.

• Develop creative briefs for all marketing requests, actively participating in the Creative Operations process for account-specific needs.

• Develop and manage maintenance and refresh schedules for all graphics, shop in shop and visual experience elements needed within assigned wholesale accounts.

• Implement creative merchandising solutions in collaboration with Global VM Key Account leads to achieve KPI results and maximize sell-through.

Data Informed Decision Making

• Utilize selling reports to analyze business by account and create visual merchandising strategies to drive the business.

• Use visual merchandising software tools (e.g., IWD) to inform all future visual merchandising decisions through heatmapping and SKU productivity reporting.

Cross Functional Partnerships

• Build and exert influence through cross-functional and upward senior-level relationships.

• Help to train and develop field teams on the NB Brand aesthetic and VM best practices.

• Plan and execute meetings and workshops that are collaborative, educational, and motivational.

REQUIREMENTS FOR SUCCESS:

• 5 years of relevant work experience in a visual merchandising environment, preferably within the Wholesale environment. Bachelor’s degree or equivalent experience in fashion design, visual merchandising, or retail marketing/management.

• Creative and strategic thinker with a quick, calm problem-solving approach. Positive, helpful attitude with excellent communication skills.

• Takes ownership and accountability for project planning, oversight, and execution. Ability to engage key stakeholders and gain respect across cross-functional teams. Ability to refine processes in a creative environment.

• Proficiency in Microsoft Office applications; Adobe Creative Suites & 3D Design program is a plus. Experience with Visual Merchandising software programs is ideal (IWD, Dtail, Sketchup, etc).

• Strong leader capable of creating trust, collaboration, teamwork; always displaying a strong sense of ethics and integrity. Strong leadership skills, adaptability in a fast-paced environment, and ability to manage multiple projects effectively.

• Strong industry understanding and proven creativity, innovation, and problem-solving skills.

• Excellent taste level in areas including merchandising, styling, fixture design, store layout, and directives.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.