Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
We are Minburn Communications, a well-established communications (internet, video, voice) provider serving Minburn, Woodward, Perry, Bouton and Dallas Center - just a half-hour NW of Des Moines. Every day, we strive to improve the ways our customers communicate, while working to enrich the communities in which we work, live and play. This vision was set in 1903 and remains today - to deliver a World-Class Connection with a Hometown Touch!
You will be a vital member of our team, ensuring the seamless integration of IT and administrative functions across our two locations with a total of 15 employees. This role offers a unique opportunity to engage with all facets of our business.
What we want you to do…
Who you are…
We are growing and would love you to come and grow with us.
Please provide your personal resume to our HR partner at BSquared. Your resume should include your personal email address, location, and description of your experience with the responsibilities listed in this posting.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
Work Location: In person