Warranty Coordinator jobs in Indiana
Warranty Coordinator evaluates, writes, and fills work orders and warranty claims. Coordinates warranty information and establishes policy settlements for equipment out of warranty. Being a Warranty Coordinator requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Warranty Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Warranty Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Warranty Coordinator jobs
Warranty Coordinator
- Novae
-
Markle, IN
FULL_TIME
-
Founded in 1995, Novae started making trailers in January 2001 with the idea to offer quality products with great service, deal fairly with people, and recognize that suppliers, employees, community and customers are all important to success. Our purpose is to create opportunities for people to make their lives better and to leave a legacy of positive impact.
Headquartered in Markle, IN, Novae is one of the fastest-growing and most respected trailer manufacturers in North America, operating 12 distinct brands including Sure-Trac, H&H Trailers, CAM Superline, Trailerman, ITI Cargo, Midsota, Mirage Trailers, and LOOK Trailers. Novae has grown both organically and through acquisitions to become the second largest trailer manufacturer in North America. Novae currently has more than 1,200 employees, 22 manufacturing facilities across 9 states and maintains an active dealer network of more than 1,100 partners.
Our company is driven strongly by growth and a set of core values the leadership team emphasizes: Embracing and Driving Change, Service-Minded, Strong Character, Self-Discipline, Accountability, Work Ethic.
In December 2021, Brightstar Capital Partners ("Brightstar"), a private equity firm focused on partnering with families, founders, entrepreneurs, and management teams, completed its acquisition of Novae LLC in partnership with the Company's two founders and senior management team. Under Brightstar’s ownership, Novae has already grown significantly in size and is poised to continue to grow.
Job Summary: Primary lead for all cross-functional management of activities related to product warranty and customer resolution.
Essential Functions- Communication and documentation of all Novae product standard warranty statements for dealers and end-customers.
- Provide central view of emerging issues that may point to engineering design or manufacturing problems requiring an engineering change or quality process change.
- Act as the direct dealer contact for all common issues previously identified as a fundamental problem any particular Novae product or component and lead customer resolution activities related to processed product defect and underperformance warranties. Note: This would include issues involved in an ongoing Novae model recall.
- Work with Purchasing Manager(s) on vendor-related warranties. Takes full responsibility for initial dealer response, customer communication, resolution, returns, replacement, and customer credit for identified common Vendor-Related warranties. Collect and analyze data and communicate trends with Warranty & Parts Manager and Purchasing Manager(s) on supplier quality initiatives and validation of supplier and product selection.
- Facilitate process for leading the problem and solution diagnoses with Manufacturing and Engineering for determining whether a trailer should come back as a Returned Material Authorization (RMA) --- final determination that the local dealer is not able to resolve on site reasonably and efficiently. Provide final sign-off authority for Returned Material Authorization (RMA) trailers, escalating to manager when there is disagreement.
- Consult and provide information to the Sales Team on routine inquiries, and easily expedited common claims.
- Consult and provide information to Dealers in resolution of non-routine end-user communication and resolution.
- Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)
- 10% - 15% will be spent on travel to other plants for inspection of trailers to support operations and resolve warranty claims.
- Must have had prior customer interface experience.
- Understanding of basic mechanical and physical principles, good spatial reasoning skills, and the ability to apply these principles to solve problems.
- Strong computer skills with a working knowledge of Microsoft Office, Visual, and related software.
Benefits- Medical Insurance (PPO HDHP options)
- Dental Insurance
- Vision Insurance
- Critical Illness Insurance
- Accident Insurance
- Supplemental Life Insurance (Employee, Spouse and Children)
- 401(k) contribution after 30 days company match on first 3%
- Weekly Accrued PTO
- Company Paid Short Term and Long Term Disability
- Company Paid Life Insurance
- Reimbursement Program for RX Safety Glasses & Steel Toe Boots / shoes
- 8 Days Ago
Warranty coordinator
- ThyssenKrupp Presta North America
-
Fishers, IN
FULL_TIME
- Company Our Automotive Technology business is passionate about the automotive industry and produces as well as markets high-tech automotive components worldwide. With over 20,000 employees, we are res...
- Just Posted
Warranty Claim Coordinator
- thyssenkrupp
-
Fishers, IN
FULL_TIME
- Group presentationthyssenkrupp is an international industrial and technology company employing around 100,000 people. Across 48 countries it generated sales of €38 billion in fiscal 2022/2023. Since O...
- 9 Days Ago
Warranty Claim Coordinator
- ThyssenKrupp Presta North America
-
Fishers, IN
FULL_TIME
- Company Our Automotive Technology business is passionate about the automotive industry and produces as well as markets high-tech automotive components worldwide. With over 20,000 employees, we are res...
- 10 Days Ago
Service/Warranty Coordinator Assistant
- Tikal Inc
-
Indianapolis, IN
FULL_TIME
- We are looking for a Service Coordinator Assistant to help with the day-to-day process of warranty claims & service requests. This person will be responsible for responding to clients, providing accur...
- 1 Month Ago
Salon Coordinator
- Sport Clips - Coordinator - IN124
-
Kokomo, IN
FULL_TIME
- Job Title: ️ Salon Coordinator Extraordinaire Wanted at Sport Clips! Company: Sport Clips Location: Kokomo, IN About Us: Sport Clips is on the hunt for a dynamic and enthusiastic Salon Coordinator t...
- 20 Days Ago
Warranty Coordinator jobs at Popular Companies
Service & Warranty Coordinator
- Encore Talent Solutions
-
Cincinnati, OH
- Encore Talent Solutions is seeking a Service & Warranty Coordinator for an end client requirement. The Service Coordinat...
- 6/10/2024 12:00:00 AM
Customer Service Manager ( Hybrid)
- Harvard Resource Solutions LLC
-
Armada, MI
- Harvard Resource Solutions is seeking a Customer Service Manager for a manufacturing client in Armada, MI on a direct hi...
- 6/10/2024 12:00:00 AM
Construction Customer Service / Warranty Administrator
- NorthPoint Search Group
-
Duluth, GA
- Construction Customer Service / Warranty Administrator Our client located in Gwinnett is looking to fill a position for ...
- 6/8/2024 12:00:00 AM
Warranty Coordinator New Homes - Customer Service
- Italian Terrazzo & Tile
-
Jacksonville, FL
- Job Description Job Description General Summary This position is responsible for coordinating all material, labor, and d...
- 6/8/2024 12:00:00 AM
Sales/Customer Service Specialist
- TAXA Inc
-
Houston, TX
- Job Description Job Description Taxa Outdoors is seeking a Sales/Customer Service Specialist to join our team. This pers...
- 6/8/2024 12:00:00 AM
Maintenance Engineer
- Diverse Lynx
-
Washington, DC
- Position: - Maintenance Engineer Location: - Washington DC Job Description: - During dynamic validations: contributing t...
- 6/8/2024 12:00:00 AM
Warranty Administrator
- Bolte Custom Homes Llc
-
Scottsdale, AZ
- Job Description Job Description Bolte Homes is a residential construction company based in Scottsdale, Arizona. Our proj...
- 6/7/2024 12:00:00 AM
Field Service Coordinator
- ECHELON Fitness
-
Chattanooga, TN
- Job Description Job Description We are Echelon, a global fitness, wellness, and sports leader! Welcome to the heartbeat ...
- 6/7/2024 12:00:00 AM
About Indiana
Indiana /ˌɪndiˈænə/ (listen) is a U.S. state located in the Midwestern and Great Lakes regions of North America. Indiana is the 38th largest by area and the 17th most populous of the 50 United States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th U.S. state on December 11, 1816. Indiana borders Lake Michigan to the northwest, Michigan to the north, Ohio to the east, Kentucky to the south and southeast, and Illinois to the west.
Before becoming a territory, various indigenous peoples and Native Americans inhabited Indiana for thousands of ye...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Warranty Coordinator jobs
$46,485 to $61,058
Most Popular Cities in Indiana for Warranty Coordinator Jobs
What does a Warranty Coordinator do?
Warranty Coordinator in Portland, ME
You will primarily be responsible for administering warranty claims for our new boats.
December 13, 2019
Warranty Coordinator in Huntington, NY
Ranging from managing the warranty life cycle from receiving a new warranty claim, prioritising, managing engineers and contractors, re-claiming from the manufacturer and closing out the invoice claims.
December 18, 2019
Warranty Coordinator in Norwich, CT
As a warranty coordinator, it is your responsibility to make sure that all incoming warranty requests are processed as they should be.
December 25, 2019